63 Hotel Customer Service Jobs in Malaysia | Job Vacancies | August 2026 | Ricebowl

Showing 63 jobs results for "hotel customer service"
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MYR100 - MYR1,200 Per Month
Near Train Station
  • Participate in staff training sessions, assisting in the onboarding of new employees and reinforcing service standards and operational protocols.
  • Aid in monitoring departmental budgets, tracking expenses, and identifying cost-saving opportunities without compromising service quality.
  • Assist in the planning and coordination of small-scale events or activities hosted at the resort, ensuring all logistical aspects are managed effectively. ...
Hotel Operations Management Customer Service Excellence
+5

Be an early applicant!

Posted
a month ago
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MYR2,300 - MYR2,500 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Answer phone calls, emails, and guest inquiries promptly
  • Provide accurate information about hotel services, facilities, and local attractions
  • Handle guest complaints and resolve issues professionally ...
Customer Service Front Desk Operations
+5
Posted
a month ago
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Chat Available
MYR3,500 - MYR4,500 Per Month
Near Train Station
  • Handle customer inquiries and resolve complaints professionally, ensuring a positive dining experience.
  • Coordinate closely with kitchen and bar teams to ensure smooth service flow between front-of-house and back-of-house.
  • Support buffet, event setup and execution, ensuring food presentation, replenishment, and service quality meet standards. ...
Customer Service Team Leadership
+5
Posted
9 hours ago
Chat Available
MYR2,100 - MYR2,200 Per Month
Fresh Graduates
Near Train Station
  • ● Greet users and Googlers warmly and assist with questions, dietary concerns, or
  • wayfinding as needed.
  • ● Maintain a calm, friendly, and approachable presence during peak meal periods. ...
Customer service Time management
+1

Be an early applicant!

Posted
3 days ago
Chat Available
MYR4,400 - MYR4,800 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Deliver professional, calm, and empathetic customer service
  • Record, track, and resolve cases accurately
  • Adhere to workflows, system procedures, and SLA requirements ...
Mandarin Speaking English Speaking
+5

Be an early applicant!

Posted
10 hours ago
Chat Available
MYR4,400 - MYR4,800 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Deliver professional, calm, and empathetic customer service
  • Record, track, and resolve cases accurately
  • Adhere to workflows, system procedures, and SLA requirements ...
Mandarin Speaking English Speaking
+5

Be an early applicant!

Posted
10 hours ago
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Chat Available
MYR3,500 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
  • Review policy terms to determine whether handling compliance. Maintain and update SOP and record.
  • Enhance and improve current process.
  • Ensuring Customer Service satisfaction with clients ...
Customer Service Communication Skills
+1
Posted
a day ago
MYR4,000 - MYR4,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Make outbound calls to hotels/guests to arrangement special requests;
  • Act as liaison between guest and hotel to resolve complaints;
  • Manage relationships with hotels by providing high levels of customer service and account management support. ...
Mandarin Chinese Customer Service
+5

Be an early applicant!

Posted
5 days ago
MYR4,000 - MYR4,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Make outbound calls to hotels/guests to arrangement special requests;
  • Act as liaison between guest and hotel to resolve complaints;
  • Manage relationships with hotels by providing high levels of customer service and account management support. ...
Mandarin Chinese Customer Service
+5

Be an early applicant!

Posted
5 days ago
MYR4,000 - MYR4,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Make outbound calls to hotels/guests to arrangement special requests;
  • Act as liaison between guest and hotel to resolve complaints;
  • Manage relationships with hotels by providing high levels of customer service and account management support. ...
Mandarin Chinese Customer Service
+5

Be an early applicant!

Posted
5 days ago
MYR4,000 - MYR4,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Make outbound calls to hotels/guests to arrangement special requests;
  • Act as liaison between guest and hotel to resolve complaints;
  • Manage relationships with hotels by providing high levels of customer service and account management support. ...
Mandarin Chinese Customer Service
+5

Be an early applicant!

Posted
5 days ago
MYR4,000 - MYR4,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Make outbound calls to hotels/guests to arrangement special requests;
  • Act as liaison between guest and hotel to resolve complaints;
  • Manage relationships with hotels by providing high levels of customer service and account management support. ...
Mandarin Chinese Customer Service
+5

Be an early applicant!

Posted
5 days ago
Chat Available
MYR2,600 - MYR3,200 Per Month

Petaling, WP Kuala Lumpur

Near Train Station
  • Supporting the planning and execution of swim programmes, competitions, events, courses and academy activities.
  • Coordinating venue bookings, facility setup, vendor, logistics, traffics and operational requirements.
  • Preparing reports, documentation, operational records and internal communications. ...
Customer Service Communication
+3
Posted
6 days ago
Chat Available
MYR2,600 - MYR3,200 Per Month

Petaling, WP Kuala Lumpur

Near Train Station
  • Supporting the planning and execution of swim programmes, competitions, events, courses and academy activities.
  • Coordinating venue bookings, facility setup, vendor, logistics, traffics and operational requirements.
  • Preparing reports, documentation, operational records and internal communications. ...
Customer Service Communication
+3
Posted
6 days ago
Chat Available
MYR2,600 - MYR3,200 Per Month

Petaling, WP Kuala Lumpur

Near Train Station
  • Supporting the planning and execution of swim programmes, competitions, events, courses and academy activities.
  • Coordinating venue bookings, facility setup, vendor, logistics, traffics and operational requirements.
  • Preparing reports, documentation, operational records and internal communications. ...
Customer Service Communication
+3
Posted
6 days ago
Chat Available
MYR2,600 - MYR3,200 Per Month

Petaling, WP Kuala Lumpur

Near Train Station
  • Supporting the planning and execution of swim programmes, competitions, events, courses and academy activities.
  • Coordinating venue bookings, facility setup, vendor, logistics, traffics and operational requirements.
  • Preparing reports, documentation, operational records and internal communications. ...
Customer Service Communication
+3
Posted
6 days ago
Chat Available
MYR4,000 - MYR4,750 Per Month
Bilingual Able to read Traditional Mandarin
+7
Posted
14 days ago
MYR3,800 - MYR4,800 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Assist Tour Leaders with tour information, concrete solutions & necessary support while they travel globally
  • Multitasking between handling clients, working with Sales team & making arrangements with Suppliers
  • Coordinating with MIKI network offices or suppliers for case follow-ups, and collaborating with clients, travel agents, and MIKI sales staff to find solutions. ...
Communication Skills Problem-solving Skills
+3
Posted
a month ago
Chat Available
MYR3,500 - MYR4,500 Per Month
Near Train Station
  • Handle customer inquiries and resolve complaints professionally, ensuring a positive dining experience.
  • Coordinate closely with kitchen and bar teams to ensure smooth service flow between front-of-house and back-of-house.
  • Support buffet, event setup and execution, ensuring food presentation, replenishment, and service quality meet standards. ...
Customer Service Team Leadership
+5
Posted
a month ago
Chat Available
MYR3,500 - MYR4,500 Per Month
Near Train Station
  • Handle customer inquiries and resolve complaints professionally, ensuring a positive dining experience.
  • Coordinate closely with kitchen and bar teams to ensure smooth service flow between front-of-house and back-of-house.
  • Support buffet, event setup and execution, ensuring food presentation, replenishment, and service quality meet standards. ...
Customer Service Team Leadership
+5
Posted
a month ago
Undisclosed
  • Willing to work on rotational shifts, including weekends and public holidays.
  • Able to work onsite at G Tower, Ampang Park.
  • Fresh graduates with relevant hospitality exposure are encouraged to apply. ...
Posted
7 days ago
Undisclosed
  • Coordinate with the Sales, Banquet, Operations, and other relevant departments to ensure smooth event planning and execution.
  • Update customer enquiries, bookings, and follow-up records accurately in the system.
  • Handle customer feedback, requests, or concerns professionally and escalate complex issues to the relevant department when necessary. ...
Posted
25 days ago
Undisclosed

Hong Kong

  • 協助日常營運、簡單文書及系統輸入
  • 需要時主動向客戶介紹產品/設施 / 服務
  • Provide reception and inquiry services at the counter ...
Posted
4 days ago
Undisclosed

Tsuen Wan

  • Proficiency in using relevant software and tools, such as Microsoft Office, to create and maintain sales documents and reports
  • Strong communication and collaboration skills to work effectively within a team
  • Able to work at least 4 days per week (Mon-Fri) ...
Posted
18 hours ago

Prescott Hotel Kuala Lumpur-Medan Tuanku

MYR2,000 - MYR2,200 Per Month

KL City

  • Review service requests for arrivals.
  • Handle guest requests and concerns promptly and with courtesy.
  • Assist guests with any inquiries regarding hotel facilities, local entertainment, place of interest and attraction, restaurants or transportation. ...
Posted
12 days ago

Paradise Home Sdn Bhd

MYR2,000 - MYR2,700 Per Month
  • Answer phone calls, emails, and guest inquiries professionally.
  • Process payments and maintain accurate billing records.
  • Coordinate with housekeeping and other departments to ensure room readiness and guest satisfaction. ...
Posted
6 days ago

GOLDEN PENINSULAR HOLDINGS SDN. BHD. (GPH)

MYR3,000 - MYR5,000 Per Month
  • Handle phone calls, emails, and other front office communications
  • Process payments and maintain accurate guest records
  • Coordinate with housekeeping and other departments to ensure smooth operations ...
Posted
5 days ago

Paradise Home Sdn Bhd

MYR2,000 - MYR2,700 Per Month
  • Answer phone calls, emails, and guest inquiries professionally.
  • Process payments and maintain accurate billing records.
  • Coordinate with housekeeping and other departments to ensure room readiness and guest satisfaction. ...
Posted
23 days ago