Receive, record, and follow up on residents' and tenants' requests, complaints, maintenance issues, and feedback, ensuring timely coordination with the relevant departments for resolution.
Assist with the booking of common facilities, move-in and move-out arrangements, parcel and courier handling, and other resident-related services in accordance with established procedures.
Answer telephone calls, emails, and other correspondence professionally, maintaining accurate records of visitor logs, service requests, incidents, lost and found items, and other operational documentation.
...
Love hospitality and making real guest smiles? Consider working with us at Wangsa Holdings Sdn Bhd, where we run welcoming hotels and dining spots focused on friendly service and local hospitality that supports our communities.
As a Manager you will build reliable daily operations and service routines that scale our guest experience. You will set up simple processes and team habits that help everyone deliver consistent, warm service.