Customer Service
Communication Skills
Problem-Solving
Empathy
Patience
Active Listening
Product Knowledge
MS Office
Indenpendent
Team Player
Positive Attitude
Follow up with customers to understand their needs, provide suitable product recommendations, and enhance overall customer experience.
Manage customer records and support CRM database updates to ensure accurate customer information for follow-up activities.
Support the planning and execution of online and offline member activities, including Member Days, VIP events, customer appreciation events, and customer engagement activities.
...
customer engagement
or membership management are preferred.
and after-sales service is preferred.
Able to communicate and write in basic English and Chinese.
Possess strong problem-solving skills with a customer-focused mindset and empathy.
Project Management Support
Executive Support
Administration Management
Organizational Skills
Communication Skills
Document Management
Calendar Management
Microsoft Office
Project Management Support
Executive Support
Administration Management
Organizational Skills
Communication Skills
Document Management
Calendar Management
Microsoft Office
Project Management Support
Executive Support
Administration Management
Organizational Skills
Communication Skills
Document Management
Calendar Management
Microsoft Office
Manage Document Management System (DMS). Monitor, follow up and safeguard agreements and documents in both digital and hardcopy formats, ensuring proper filing and timely retrieval.
Manage office procurement activities, including monitoring office supply levels and processing purchase requests to ensure the timely availability of office supplies.
Collaborate with team members to coordinate meetings, events and administrative activities, ensuring smooth planning and execution.
...
Marketing Strategy
Market Research
Social Media Marketing
Content Creation
Communication Skills
Relationship Management
Sales
Digital Marketing
Content Marketing
Teamwork
Marketing Strategy
Market Research
Social Media Marketing
Content Creation
Communication Skills
Relationship Management
Sales
Digital Marketing
Content Marketing
Teamwork
Marketing Strategy
Market Research
Social Media Marketing
Content Creation
Communication Skills
Relationship Management
Sales
Digital Marketing
Content Marketing
Teamwork