800+ Customer Service Night Shift Jobs in Selangor - June 2026 - High Salaries

Showing 846 jobs results for "customer service night shift" in Selangor

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MYR3,500 - MYR4,500 Per Month
Fresh Graduates
Near Train Station
  • Ensures the correct escalation procedure is followed on all critical calls and requests and assists with analyzing and interpreting the request to ensure the correct categorization and prioritization.
  • Works closely with colleagues to ensure the user is kept updated on the progress in relation to the resolution of the pending tickets / requests.
  • Ensures all relevant documents related to the tickets / requests are maintained, including the client’s information. ...
Cantonese attention to detail
+1
Posted
18 days ago
MYR2,700 - MYR3,700 Per Month
  • Process Optimization: Optimize existing processes within the company and actively enhance the customer's experience.
  • Tasks & Responsibilities:
Posted
15 days ago
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Chat Available
MYR2,000 - MYR3,000 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
  • • Monitor, track, and follow up on open support tickets to ensure timely resolution in accordance with the agreed Service Level Agreements (SLAs).
  • • Draft and prepare basic documentation such as user guides, FAQs, standard operating procedures (SOPs), and reports in both English and Malay languages.
  • • Escalate unresolved issues to the appropriate internal teams or management for further investigation and resolution. ...
Posted
13 hours ago
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MYR3,000 - MYR3,500 monthly

KL City, Selangor

Near Train Station
  • Troubleshoot customer problems, offering effective solutions and escalating complex issues to senior team members when necessary.
  • Proactively identify opportunities to improve customer satisfaction and enhance the overall customer experience.
  • Follow up with customers to ensure their issues have been resolved and that they are satisfied with the service provided. ...
Customer service Problem Solving
+8

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Posted
13 hours ago
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MYR1,800 - MYR3,000 Per Month
Fresh Graduates
Near Train Station
  • Process sales transactions and ensure accuracy in billing
  • Maintain a positive customer experience at all times
  • Follow up with customers when necessary to ensure satisfaction ...
Customer Relationship Management Problem-Solving
+9
Posted
13 hours ago
Chat Available
MYR2,600 - MYR2,700 Per Month
Fresh Graduates
Near Train Station
  • Act as a subject matter expert on Lazada's logistics operations, staying updated on policies, procedures, and system updates to provide accurate information.
  • Contribute to the development and implementation of customer service strategies to enhance overall customer satisfaction and loyalty.
  • Serve as a key point of contact for customers, addressing inquiries, concerns, and issues related to logistics and delivery services. ...

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Posted
2 days ago
Chat Available
MYR1,800 - MYR2,000 Per Month
  • Follow up with the customers
  • Processing payments
  • Maintain good relationship with existing customers ...
Posted
3 days ago
MYR3,000 - MYR4,000 Per Month
  • Generate monthly sales report and job costing for the Management
  • Coordinate closely to ensure deliveries are dispatched in timely manner
  • Any other adhoc duties assigned
Posted
8 days ago
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MYR3,000 - MYR5,000 Per Month
  • Collaborate effectively with the logistics coordination team to track shipments, arrange pickups and deliveries, and provide timely updates to customers.
  • Maintain a high level of product and service knowledge to provide accurate information and recommendations to clients.
  • Process customer orders, manage documentation, and ensure all necessary paperwork for shipments is completed accurately and efficiently. ...
Customer Service Communication Skills
+5
Posted
10 hours ago
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MYR3,400 - MYR4,000
Near Train Station
  • Manage blocked orders and support basic credit and payment enquiries (cash allocation, refunds, direct debit issues).
  • Own end-to-end dispute management, including logging cases, investigation, follow-up, and closure communication.
  • Handle customer complaints, feedback, and service issues while ensuring resolution within agreed SLA. ...
Communication Excel
+5
Posted
11 hours ago
MYR2,500 - MYR3,000 Per Month
Near Train Station
  • Support the marketing team by managing content scheduling and responding to social media engagement.
  • Gather customer feedback and insights to help improve the app experience and marketing efforts.
  • Liaise with external parties and vendor to update menu pricing and details across both the mobile app and POS system. ...
Customer Service Social Media Management
+2
Posted
2 days ago
Chat Available
MYR2,500 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
  • Review policy terms to determine whether handling compliance. Maintain and update SOP and record.
  • Enhance and improve current process.
  • Ensuring Customer Service satisfaction with clients. ...
Customer service Problem Solving
+3
Posted
9 days ago
MYR3,500 - MYR5,000 Per Month
  • SALARY - RM 3000-4500
  • Providing prompt and professional customer service to existing clients
  • Responding to customer inquiries and resolving any issues or concerns in a timely manner ...
Posted
9 days ago
Chat Available
MYR2,500 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
  • Review policy terms to determine whether handling compliance. Maintain and update SOP and record.
  • Enhance and improve current process.
  • Ensuring Customer Service satisfaction with clients. ...
Customer service Problem Solving
+3

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Posted
8 days ago
Chat Available
MYR2,800 - MYR3,800 Per Month
Fresh Graduates
Near Train Station
  • Providing timely assistance and resolutions to key account customer inquiries and issues through live-chat
  • Addressing customer complaints with empathy and finds suitable resolutions to ensure effective and efficient service recovery
  • Manages customer cases and service requests efficiently, documenting interactions accurately
Posted
21 days ago
Chat Available
MYR2,500 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
  • Review policy terms to determine whether handling compliance. Maintain and update SOP and record.
  • Enhance and improve current process.
  • Ensuring Customer Service satisfaction with clients. ...
Customer service Problem Solving
+3

Be an early applicant!

Posted
8 days ago
MYR2,800 - MYR3,700 Per Month
Fresh Graduates
Near Train Station
  • Take ownership of customer issues and coordinate with internal teams to ensure timely resolution.
  • Manage customer cases and service requests while maintaining accurate records.
  • Monitor and track shipments, providing customers with real-time updates. ...
Customer Support CRM (Customer Relationship Management)
+1
Posted
15 days ago
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MYR3,000 - MYR5,000 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
  • -Assist with orders, payments, delivery and after-sales support
  • -Build good customer relationships to encourage repeat purchases
  • -Support online campaigns, product launches and promotions ...
Posted
12 hours ago
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Chat Available
Undisclosed
  • Collect feedback, assist with complaints, and give first-level support.
  • Support marketing campaigns and promote mall activities.
  • Manage mall enquiry emails, forward issues to relevant departments. ...
Communication Customer Service
+1
Posted
4 days ago
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Chat Available
MYR4,000 - MYR5,000 Per Month
Fresh Graduates
Near Train Station
  • Exceeding customer expectation in terms of customer service & accurate information.
Communication Skills Empathy
+4
Posted
2 days ago
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MYR4,000 - MYR5,000 Per Month
Fresh Graduates
Near Train Station
  • Deliver professional, calm, and empathetic customer service
  • Record, track, and resolve cases accurately
  • Adhere to workflows, system procedures, and SLA requirements ...
Mandarin Speaking English Speaking
+5
Posted
12 hours ago
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Chat Available
MYR1,700 - MYR2,500 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
  • Maintain customer records and update information in the CRM system.
  • Process orders, forms, applications, and requests.
  • Identify and assess customers' needs to achieve satisfaction. ...
Customer Support Communication Skills
+10

Be an early applicant!

Posted
3 days ago
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MYR3,500 - MYR4,000 Per Month
Near Train Station
  • Provide sales support to the Sales Department, including quotation preparation and customer communication.
  • Monitor shipment status and update customers on shipment progress.
  • Resolve customer issues and inquiries professionally and efficiently. ...
Mandarin Chinese Customer Service
+4
Posted
4 days ago
MYR3,000 - MYR6,000 Per Month
Near Train Station
  • Proactively identify client needs and opportunities to offer suitable banking solutions, cross-selling and up-selling relevant products and services to enhance client relationships and achieve business objectives.
  • Collaborate with internal departments, including credit, operations, and product teams, to facilitate seamless service delivery and resolve complex client issues in a timely manner.
  • Maintain detailed and accurate client records in the CRM system, documenting all interactions, transactions, and follow-up actions to ensure comprehensive client history. ...
Posted
7 days ago
MYR2,000 - MYR2,500 Per Month
Fresh Graduates
Near Train Station
Customer Service Communication Skills
+5
Posted
3 days ago
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Chat Available
MYR3,000 - MYR4,500 Per Month
Fresh Graduates
Near Train Station
  • Correctly identify call type, utilise appropriate system resource and adhere to logging procedures.
  • Processing of consumables and supplies orders for customers.
  • Conduct daily activities in accordance with company’s policies, procedures and code of conduct. ...
Customer Service (Chinese Speaking) Communication Skills (Chinese & English)
+7
Posted
9 days ago
MYR3,000 - MYR4,000 Per Month
Near Train Station
  • Responsibilities:
  • Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
  • To exceed customers expectation in terms of customer service & accurate information. ...
Posted
22 days ago
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Chat Available
MYR2,000 - MYR4,000 Per Month
Near Train Station
  • Handle customer inquiries, complaints, and follow-ups in a timely manner.
  • Maintain accurate records of orders, deliveries, and customer information.
  • Coordinate and communicate with customers, warehouse team, and sales personnel to ensure smooth daily operations. ...
Customer Service Communication
+4
Posted
3 days ago
Undisclosed
Near Train Station

Be an early applicant!

Posted
23 days ago
MYR3,000 - MYR7,000 Per Month
Fresh Graduates
  • Assist in processing orders and coordinating with internal team
  • Handle online customer enquiries
  • Follow up with customers and convert enquiries into sales ...
Customer Service Sales Support
+3

Be an early applicant!

Posted
4 days ago