1,600+ Customer Service Executive Jobs in Malaysia | Job Vacancies | September 2026 | Ricebowl
Showing 1,649 jobs results for
"customer service executive"
Undisclosed
Near Train Station
- Act as the main point of contact for customers, resolving queries and issues promptly
- Coordinate with internal teams (e.g., logistics, operations) to resolve delivery, customs, and operational issues
- Work closely with logistics partners to manage delivery schedules, transport arrangements, and export documentation ...
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Posted
a month ago
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Bandar Kuala Lumpur, 50450
Near Train Station
- Guide customers through onboarding and support them in maximizing the value of the platform.
- Escalate clients' issues and opportunities to the Sales Team when necessary.
- Support the Account Manager by maintaining a positive, professional, and customer-centric attitude. ...
Posted
19 days ago
Customer Service & Operations Executive
MYR4,000 - MYR6,000 Per Month
Near Train Station
- Identify and resolve operational issues, escalating complex cases and following up until closure.
- Communicate business procedures and requirements clearly while resolving client disputes and safeguarding company interests.
- Identify operational bottlenecks and coordinate with external institutions regarding market updates, service changes, and new product information. ...
Posted
4 days ago
MYR1,800 - MYR2,300 Per Month
Near Train Station
- Communicate table status and guest flow with the service and kitchen teams.
- Handle customer enquiries through walk-ins, phone calls, and WhatsApp — including reservations, menu information, promotions, and general questions.
- Respond to messages promptly and professionally, maintaining a polite and friendly tone. ...
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Posted
13 days ago
Customer Support Executive (Mandarin Speaker)
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Near Train Station
- Prepare quotations, proforma invoices, sales orders, and job sheets using the CRM system
- Update customers on order status, job progress, and delivery arrangements via the ERP system
- Ensure all customer information, order details, and payment records are accurately maintained in the ERP system ...
Posted
3 days ago
Customer Relations Executive
MYR4,000 - MYR5,000 Per Month
Near Train Station
- Follow up with customers to understand their needs, provide suitable product recommendations, and enhance overall customer experience.
- Manage customer records and support CRM database updates to ensure accurate customer information for follow-up activities.
- Support the planning and execution of online and offline member activities, including Member Days, VIP events, customer appreciation events, and customer engagement activities. ...
Posted
17 hours ago
MYR2,600 - MYR3,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Basic transaction status updates
- Account-related guidance and FAQs
- Adhere strictly to established SOPs, workflows, and communication scripts to ensure consistent service quality. ...
Posted
2 months ago
MYR2,600 - MYR3,900 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Identify and escalate complex cases to L2/L3 teams
- Maintain proper ticket documentation and categorization
- Meet operational KPIs, including SLA, AHT, and productivity targets ...
Posted
2 months ago
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle daily collections and ensure accurate, timely system updates within the required turnaround time.
- Responsible for customer service support Manage walk-in, email, and internal enquiries while delivering quality service to agents and policyholders.
- To ensure compliance of FSA 2013 , branch SOPs, guidelines and policies issued by relevant bod ...
Posted
a month ago
MYR3,000 - MYR4,000 Per Month
Near Train Station
- Communicate with customers to ensure smooth order processing and excellent service.
- Manage online community engagement by responding to comments, messages, and customer inquiries professionally.
- Prepare and arrange loading and shipping plans to ensure timely delivery. ...
Posted
4 days ago
Customer Service Executive (Mandarin Speaker)
MYR2,700 - MYR5,500 Per Month
+Additional Compensation
Near Train Station
- Handle after-sales support such as shipment tracking, returns and customer complaints
- Follow up with existing customers to encourage repeat purchases
- Maintain daily sales records and achieve individual and team KPIs ...
Posted
a month ago
MYR3,000 - MYR5,000 Per Month
Fresh Graduates
Near Train Station
- Handle customer complaints and feedback professionally and escalate issues when necessary.
- Maintain good relationships with customers and business contacts.
- Handle daily administrative and clerical duties. ...
Posted
a month ago
MYR4,000 - MYR5,500 Per Month
- Monitor shipment progress and provide timely updates to customers.
- Follow up on customer requests, inquiries, and shipment-related issues until resolution.
- Understand customer needs, identify issues, and provide appropriate solutions. ...
Posted
2 months ago
Undisclosed
Near Train Station
- Ensure all customers’ voice is promptly reported to dealer management
- Liaise and communicate with dealer internal staff/management to ensure prompt and effective reply of Dealer Service Level Agreement (DSLA) through CRM System
- Ensure customer database is updated in timely manner and protected at all times through constant monitoring ...
Be an early applicant!
Posted
2 months ago
Undisclosed
KL City, WP Kuala Lumpur
Near Train Station
- Conduct after service follow-up to ensure customer satisfaction.
- Update customer data when necessary.
- To provide polite, professional and accurate response to customer. ...
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Posted
2 months ago
SGD2,500 - SGD4,000 Per Month
Fresh Graduates
Singapore, Singapore
- Manage Accounts: Stay up to date on product updates to keep clients informed. Proactively monitor account health to identify and resolve potential problems before they escalate.
- We are seeking a Customer Success Executive to take full ownership of client relationships across the entire lifecycle. From initial setup to ongoing retention, you will drive engagement, anticipate client needs, and serve as the primary advocate for our client’s end-to-end user experience. Your focus will be on building trust, solving problems, and ensuring our clients achieve real value from our platform.
- Responsibilities: ...
Posted
14 days ago
Near Train Station
- Ensure all customers’ voice is promptly reported to dealer management
- Liaise and communicate with dealer internal staff/management to ensure prompt and effective reply of Dealer Service Level Agreement (DSLA) through CRM System
- Ensure customer database is updated in timely manner and protected at all times through constant monitoring ...
Be an early applicant!
Posted
2 months ago
Up to MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Achieve individual and team sales targets and performance indicators.
- Process customer orders, payments, returns, and service requests accurately.
- Handle customer complaints and provide effective resolutions while maintaining a positive customer experience. ...
Be an early applicant!
Posted
2 months ago
- Ensure all customers’ voice is promptly reported to dealer management
- Liaise and communicate with dealer internal staff/management to ensure prompt and effective reply of Dealer Service Level Agreement (DSLA) through CRM System
- Ensure customer database is updated in timely manner and protected at all times through constant monitoring ...
Be an early applicant!
Posted
2 months ago
MYR3,300 - MYR3,800 Per Month
Near Train Station
- Diagnose and troubleshoot customer problems or complaints.
- Build and maintain positive relationships with customers through excellent service.
- Follow up with customers to ensure their issues are resolved and they are satisfied. ...
Posted
2 months ago
SGD2,800 - SGD3,500 Per Month
Fresh Graduates
Kaki Bukit, East
- Engaging potential clients via phone, email, and virtual meetings
- Using CRM and sales tools to track and nurture leads
- Following up regularly to maintain consistent communication with prospects ...
Posted
15 days ago
MYR3,500 - MYR5,500 Per Month
Near Train Station
- Maintain accurate lead database
- Collect, qualify, and manage leads from online channels
- Track lead status (cold/warm/hot) ...
Posted
2 months ago
Up to MYR2,200 Per Month
- Data Entry: Update and maintain accurate user conversation records within the CRM system.
- Job Responsibilities:
- Client Engagement & Follow-up: Perform phone calls and online messages to communicate with existing platform registered users, maintain strong client relationships, and increase platform activity. ...
Posted
7 days ago
Undisclosed
Near Train Station
- Proactively persuade customers to reschedule appointments that have been cancelled
- Proactively inform customers of ongoing deals and promotion.
- Deliver a high level of customer satisfaction ...
Posted
2 months ago
MYR2,200 - MYR2,800 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Communication: Answer phone inquiries regarding hours, location, and menu items
- Front-of-House Maintenance: Maintain a clean and organized host stand and entrance area
- Support Duties: Assist servers with basic tasks when necessary ...
Be an early applicant!
Posted
2 months ago
KL City, WP Kuala Lumpur
Near Train Station
- Conduct after service follow-up to ensure customer satisfaction.
- Update customer data when necessary.
- To provide polite, professional and accurate response to customer. ...
Be an early applicant!
Posted
2 months ago
Near Train Station
- Ensure all customers’ voice is promptly reported to dealer management
- Liaise and communicate with dealer internal staff/management to ensure prompt and effective reply of Dealer Service Level Agreement (DSLA) through CRM System
- Ensure customer database is updated in timely manner and protected at all times through constant monitoring ...
Be an early applicant!
Posted
2 months ago
Near Train Station
- Ensure all customers’ voice is promptly reported to dealer management
- Liaise and communicate with dealer internal staff/management to ensure prompt and effective reply of Dealer Service Level Agreement (DSLA) through CRM System
- Ensure customer database is updated in timely manner and protected at all times through constant monitoring ...
Be an early applicant!
Posted
2 months ago
Undisclosed
- Responsible for understanding and driving the customer/account P&L (sales, margins, mark- ups), contribution goals, inventory goals and any other specific cost drivers.
- Responsible for building and maintaining good working relationship with assigned customer through consistent, timely and accurate data feed
- Responsible to understand customer contracts and the relation to actual production and processes ...
Be an early applicant!
Posted
a month ago
MYR1,700 - MYR2,500 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Collaborate with internal teams, including sales and logistics, to resolve complex customer issues and escalate problems when necessary to ensure timely resolution.
- Identify and escalate recurring customer issues or feedback to management, contributing to continuous improvement of products and services.
- Maintain a high level of product knowledge to effectively answer customer questions and recommend appropriate solutions. ...
Be an early applicant!
Posted
12 days ago