600+ Customer Experience Management Jobs - June 2026 - High Salaries
Showing 682 jobs results for
"customer experience management"
Chat Available
MYR2,500 - MYR3,000 Per Month
Fresh Graduates
George Town, Pulau Pinang
- Inform customers about new product launches, promotions, campaigns, and company activities.
- Coordinate product knowledge training, product demonstrations, and customer education sessions.
- Monitor customer purchasing patterns and identify opportunities to increase sales. ...
Posted
22 days ago
Chat Available
MYR4,500 - MYR7,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Maintain an updated customer database with contact details, order history, preferences, and feedback; schedule regular check-ins or visits to stay top-of-mind.
- Serve as the first point of contact for complaints and feedback; listen, document, and resolve issues professionally, escalating to management with full incident summaries when needed.
- Follow up post-resolution to ensure customer satisfaction; compile feedback trends and share with management for continuous improvement. ...
Posted
a month ago
Chat Available
MYR3,500 - MYR3,800 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Feedback and Insights: Gather and share customer feedback and insights with management or product teams to help improve services and products.
- KPI Achievement: Meet personal and team goals for customer satisfaction, response time, and service efficiency.
- We are seeking a dedicated and personable Customer Experience Representative to join our dynamic team. The successful candidate will be responsible for handling customer inquiries across multiple communication channels, including inbound and outbound calls, email, and live chat. ...
Posted
a month ago
Chat Available
MYR1,800 - MYR2,500 Per Month
+Additional Compensation
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Ensure effective visual merchandising standards are maintained across all retail touchpoints to enhance product presentation and drive sales.
- Monitor inventory levels, forecast demand, and coordinate with supply chain partners to ensure product availability and minimize stockouts.
- Conduct regular store visits and competitor analysis to gather insights on product performance, customer feedback, and emerging trends. ...
Posted
a month ago
MYR2,000 - MYR3,500 Per Month
+Additional Compensation
Fresh Graduates
- Collaborate with internal teams to ensure customer needs are met and to provide feedback on product or service improvements.
- Educate customers on product features, benefits, and usage, ensuring they have a comprehensive understanding and can maximize their value.
- Serve as the primary point of contact for customer inquiries via phone, email, and chat, providing timely and accurate information about products and services. ...
Posted
20 days ago
Chat Available
MYR1,800 - MYR2,500 Per Month
+Additional Compensation
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Ensure effective visual merchandising standards are maintained across all retail touchpoints to enhance product presentation and drive sales.
- Monitor inventory levels, forecast demand, and coordinate with supply chain partners to ensure product availability and minimize stockouts.
- Conduct regular store visits and competitor analysis to gather insights on product performance, customer feedback, and emerging trends. ...
Posted
a month ago
MYR3,200 - MYR5,500 Per Month
Near Train Station
- Serve as a key point of contact for customer inquiries, providing timely and professional responses via phone, email, and in person, and escalating issues as needed.
- Prepare sales reports, presentations, and other documentation, ensuring all materials are accurate, well-organized, and professionally presented.
- Collaborate effectively with internal teams, including production, logistics, and finance, to facilitate smooth order processing and resolve any potential issues. ...
Posted
a month ago
Chat Available
MYR1,800 - MYR2,500 Per Month
+Additional Compensation
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Ensure effective visual merchandising standards are maintained across all retail touchpoints to enhance product presentation and drive sales.
- Monitor inventory levels, forecast demand, and coordinate with supply chain partners to ensure product availability and minimize stockouts.
- Conduct regular store visits and competitor analysis to gather insights on product performance, customer feedback, and emerging trends. ...
Posted
a month ago
Chat Available
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Proactively identify and escalate complex customer issues to the appropriate departments, collaborating to find optimal solutions.
- Maintain a deep understanding of Famoushub's products and services to effectively assist customers and provide personalized recommendations.
- Contribute to the development and improvement of customer service processes and documentation, sharing insights and feedback. ...
Posted
24 days ago
Chat Available
MYR2,800 - MYR8,000 monthly
Fresh Graduates
Near Train Station
- Collaborate with the R&D and production teams to ensure product quality and timely delivery, addressing any technical challenges or customer inquiries.
- Analyze market trends, competitor activities, and customer feedback to identify new opportunities and refine sales strategies.
- Negotiate contract terms, pricing, and service level agreements to secure profitable business deals. ...
Posted
22 days ago
Chat Available
MYR2,500 - MYR3,000 Per Month
Fresh Graduates
George Town, Pulau Pinang
- Inform customers about new product launches, promotions, campaigns, and company activities.
- Coordinate product knowledge training, product demonstrations, and customer education sessions.
- Monitor customer purchasing patterns and identify opportunities to increase sales. ...
Posted
22 days ago
Chat Available
MYR2,500 - MYR3,000 Per Month
Fresh Graduates
George Town, Pulau Pinang
- Inform customers about new product launches, promotions, campaigns, and company activities.
- Coordinate product knowledge training, product demonstrations, and customer education sessions.
- Monitor customer purchasing patterns and identify opportunities to increase sales. ...
Posted
22 days ago
MYR1,700 - MYR2,000 Per Month
+Additional Compensation
Near Train Station
- Monitoring Leads: Monitor incoming leads and analyze their quantity and quality.
- Reply to Leads: Promptly respond to leads via various communication channels, providing accurate information and addressing inquiries.
- Propose Rooms to Prospects: Present available and suitable rooms to prospects, emphasizing their suitability and benefits. ...
Posted
2 months ago
MYR1,700 - MYR2,000 Per Month
+Additional Compensation
Near Train Station
- Monitoring Leads: Monitor incoming leads and analyze their quantity and quality.
- Reply to Leads: Promptly respond to leads via various communication channels, providing accurate information and addressing inquiries.
- Propose Rooms to Prospects: Present available and suitable rooms to prospects, emphasizing their suitability and benefits. ...
Posted
2 months ago
MYR1,700 - MYR2,000 Per Month
+Additional Compensation
Near Train Station
- Monitoring Leads: Monitor incoming leads and analyze their quantity and quality.
- Reply to Leads: Promptly respond to leads via various communication channels, providing accurate information and addressing inquiries.
- Propose Rooms to Prospects: Present available and suitable rooms to prospects, emphasizing their suitability and benefits. ...
Posted
2 months ago
MYR1,700 - MYR2,000 Per Month
+Additional Compensation
Near Train Station
- Monitoring Leads: Monitor incoming leads and analyze their quantity and quality.
- Reply to Leads: Promptly respond to leads via various communication channels, providing accurate information and addressing inquiries.
- Propose Rooms to Prospects: Present available and suitable rooms to prospects, emphasizing their suitability and benefits. ...
Posted
2 months ago
MYR1,700 - MYR2,000 Per Month
+Additional Compensation
Near Train Station
- Monitoring Leads: Monitor incoming leads and analyze their quantity and quality.
- Reply to Leads: Promptly respond to leads via various communication channels, providing accurate information and addressing inquiries.
- Propose Rooms to Prospects: Present available and suitable rooms to prospects, emphasizing their suitability and benefits. ...
Posted
2 months ago
Chat Available
MYR2,800 - MYR8,000 monthly
Fresh Graduates
Near Train Station
- Collaborate with the R&D and production teams to ensure product quality and timely delivery, addressing any technical challenges or customer inquiries.
- Analyze market trends, competitor activities, and customer feedback to identify new opportunities and refine sales strategies.
- Negotiate contract terms, pricing, and service level agreements to secure profitable business deals. ...
Posted
22 days ago
Chat Available
MYR2,200 - MYR2,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- To create allocated test scripts, monitor test execution and ensure results are recorded.
- To coordinate retesting of defects and issues either through ‘at desk' re-tests by business test representatives, or via walkthroughs with third-party providers.
- To prepare and maintain relevant test documentation, including test scripts, activity schedules, narrative and written reports, and visual progress charts. ...
Posted
a month ago
Chat Available
MYR2,200 - MYR2,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- To create allocated test scripts, monitor test execution and ensure results are recorded.
- To coordinate retesting of defects and issues either through ‘at desk' re-tests by business test representatives, or via walkthroughs with third-party providers.
- To prepare and maintain relevant test documentation, including test scripts, activity schedules, narrative and written reports, and visual progress charts. ...
Posted
a month ago
Chat Available
MYR2,200 - MYR2,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- To create allocated test scripts, monitor test execution and ensure results are recorded.
- To coordinate retesting of defects and issues either through ‘at desk' re-tests by business test representatives, or via walkthroughs with third-party providers.
- To prepare and maintain relevant test documentation, including test scripts, activity schedules, narrative and written reports, and visual progress charts. ...
Posted
a month ago
Chat Available
MYR4,500 - MYR7,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Maintain an updated customer database with contact details, order history, preferences, and feedback; schedule regular check-ins or visits to stay top-of-mind.
- Serve as the first point of contact for complaints and feedback; listen, document, and resolve issues professionally, escalating to management with full incident summaries when needed.
- Follow up post-resolution to ensure customer satisfaction; compile feedback trends and share with management for continuous improvement. ...
Posted
a month ago
Chat Available
MYR2,500 - MYR3,000 Per Month
Fresh Graduates
George Town, Pulau Pinang
- Inform customers about new product launches, promotions, campaigns, and company activities.
- Coordinate product knowledge training, product demonstrations, and customer education sessions.
- Monitor customer purchasing patterns and identify opportunities to increase sales. ...
Posted
22 days ago
Chat Available
MYR6,000 - MYR8,000 Per Month
- Analyze sales performance, market trends, and promotional effectiveness using Excel and reporting tools to support business decisions.
- Monitor competitor activities and category trends to identify growth opportunities and improve market positioning.
- Manage commercial terms, including pricing structures, rebates, promotions, and service-level agreements. ...
Posted
a month ago
Chat Available
MYR6,000 - MYR8,000 Per Month
- Analyze sales performance, market trends, and promotional effectiveness using Excel and reporting tools to support business decisions.
- Monitor competitor activities and category trends to identify growth opportunities and improve market positioning.
- Manage commercial terms, including pricing structures, rebates, promotions, and service-level agreements. ...
Posted
a month ago
Chat Available
MYR6,000 - MYR8,000 Per Month
- Analyze sales performance, market trends, and promotional effectiveness using Excel and reporting tools to support business decisions.
- Monitor competitor activities and category trends to identify growth opportunities and improve market positioning.
- Manage commercial terms, including pricing structures, rebates, promotions, and service-level agreements. ...
Posted
a month ago
Chat Available
MYR6,000 - MYR8,000 Per Month
- Analyze sales performance, market trends, and promotional effectiveness using Excel and reporting tools to support business decisions.
- Monitor competitor activities and category trends to identify growth opportunities and improve market positioning.
- Manage commercial terms, including pricing structures, rebates, promotions, and service-level agreements. ...
Posted
a month ago
Chat Available
MYR2,000 - MYR2,200 monthly
+Additional Compensation
Melawati, Selangor
- Coordinate with design and production teams to ensure on-time delivery
- Manage showroom samples and keep product catalogues up to date
Posted
a month ago
Chat Available
MYR2,800 - MYR8,000 monthly
Fresh Graduates
Near Train Station
- Collaborate with the R&D and production teams to ensure product quality and timely delivery, addressing any technical challenges or customer inquiries.
- Analyze market trends, competitor activities, and customer feedback to identify new opportunities and refine sales strategies.
- Negotiate contract terms, pricing, and service level agreements to secure profitable business deals. ...
Posted
22 days ago
Chat Available
MYR6,000 - MYR8,000 Per Month
- Analyze sales performance, market trends, and promotional effectiveness using Excel and reporting tools to support business decisions.
- Monitor competitor activities and category trends to identify growth opportunities and improve market positioning.
- Manage commercial terms, including pricing structures, rebates, promotions, and service-level agreements. ...
Posted
a month ago