1,500+ Customer Care Jobs in Kuala Lumpur - August 2026 - High Salaries
Showing 1,520 jobs results for
"customer care"
in Kuala Lumpur
Chat Available
MYR2,000 - MYR3,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- To assist in driving new and dynamic CRM programs and initiatives for our existing and new members that build customer engagement and loyalty to increase repeat purchases, account retention and renewals.
- To execute and perform any task or assignment that may be assigned by the superior.
- To supervise the customer service team in ensuring high level of customer service standard in attending to customer enquiries, complaints, membership, etc., as according to the standard workflow and procedures. ...
Be an early applicant!
Posted
a day ago
Chat Available
MYR4,500 - MYR4,700 Per Month
+Additional Compensation
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- * Support customers in cases of lost or stolen cards, fraudulent activities, and account security concerns.
- * Provide accurate information on banking products and services such as credit limits, interest rates, reward points, and billing cycles.
- * Process service requests including account updates, disputes, and payment arrangements. ...
Posted
3 days ago
MYR4,500 - MYR5,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Investigate customer complaints thoroughly and coordinate with internal teams to identify and implement appropriate solutions.
- Escalate critical issues promptly when required and ensure clients are kept informed throughout the resolution process.
- Monitor and track complaint cases to support continuous service improvement. ...
Posted
8 days ago
Chat Available
Customer Care Executive (Permanent Night)
Up to MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes
- Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
- Provide a high level of professionalism and competent customer service ...
Posted
5 hours ago
Chat Available
MYR4,500 - MYR4,700 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Resolve customer issues while delivering excellent customer service and ensuring customer satisfaction.
- Maintain accurate records of customer interactions in the system.
- Escalate complex cases to the relevant department when necessary. ...
Posted
20 days ago
Chat Available
Mandarin/Cantonese- Customer Service/Sales/Telesales/Business Development/Banking CS
MYR3,100 - MYR5,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- *Salary:- Decent hike based on last drawn and interview performance
- *DOJ:- Aug/Sep 2026 (Immediate Joiner)
- *Experience:- Freshers and experienced all welcome ...
Posted
2 days ago
Chat Available
MYR4,400 - MYR4,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Make outbound calls to hotels/guests to arrangement special requests;
- Act as liaison between guest and hotel to resolve complaints;
- Manage relationships with hotels by providing high levels of customer service and account management support. ...
Posted
20 days ago
Chat Available
MYR2,600 - MYR3,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- - Customer Data Update to service and assist customers to solve the problems by providing the right solution
Be an early applicant!
Posted
9 days ago
Chat Available
MYR4,400 - MYR4,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Make outbound calls to hotels/guests to arrangement special requests;
- Act as liaison between guest and hotel to resolve complaints;
- Manage relationships with hotels by providing high levels of customer service and account management support. ...
Be an early applicant!
Posted
20 days ago
Chat Available
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Facilitate training on new procedures and reinforce consistent practices to uphold service quality.
- Supervise the escalation teams (around 10 head counts in a team) daily functions, ensuring punctuality and compliance with organizational standards.
- Handle critical customer issues involving bookings, cancellations, and refunds, delivering timely and considerate resolutions. ...
Be an early applicant!
Posted
20 days ago
Chat Available
Customer Service Admin
MYR3,000 - MYR3,300 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Maintaining customer records and supporting documentation.
- Assisting in administrative and operational tasks to support the Customer Service team.
- What You'll Be Doing ...
Posted
2 days ago
Chat Available
Customer Service Executive (Permanent Night)
Up to MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes
- Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
- Provide a high level of professionalism and competent customer service ...
Posted
5 hours ago
Chat Available
Customer Service Cum Logistic (Semi Conductor)
Up to MYR7,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Manage RFQs, supplier POs, inventory allocation, and lead-time updates.
- Monitor delivery schedules, expedite shipments, and resolve operational issues.
- Support process improvements, KPI reporting, and team training activities. ...
Posted
5 hours ago
Chat Available
Customer Service Cum Sales (Tobacco Project) - IMMEDIATE
Up to MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Follow up with potential and existing customers to generate sales opportunities and ensure customer satisfaction.
- Resolve customer enquiries, complaints, and issues promptly while delivering excellent customer service.
- Process customer orders, applications, and service requests accurately and efficiently.- Maintain accurate customer records and update information in the system.- Coordinate with internal teams to ensure timely resolution of customer requests.- Ensure compliance with company policies, procedures, and service standards.- Achieve individual and team KPIs, including sales performance, call quality, and customer satisfaction. ...
Posted
5 hours ago
Chat Available
MYR3,000 - MYR3,300 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Maintaining customer records and supporting documentation.
- Assisting in administrative and operational tasks to support the Customer Service team.
- What You'll Be Doing ...
Posted
2 days ago
Chat Available
Customer Service Executive
MYR2,600 - MYR3,200 Per Month
Petaling, WP Kuala Lumpur
Near Train Station
- Supporting the planning and execution of swim programmes, competitions, events, courses and academy activities.
- Coordinating venue bookings, facility setup, vendor, logistics, traffics and operational requirements.
- Preparing reports, documentation, operational records and internal communications. ...
Posted
2 days ago
Chat Available
Customer Relations Executive
MYR3,000 - MYR4,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Coordinate with the Operations and Technical teams to resolve customer issues efficiently.
- Follow up with customers to ensure a positive service experience and high satisfaction levels.
- Maintain accurate customer records and update the CRM system. ...
Excellent customer service and relationship management skills.
Strong verbal and written communication skills.
+8
Posted
5 hours ago
Chat Available
MYR3,000 - MYR4,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle customer complaints and ensure timely resolution within required guidelines.
- Ensure optimal level of customer satisfaction at all times
- Escalate and work with various team for complicated issues, and ensure issues are resolved properly ...
Posted
10 days ago
Chat Available
MYR3,000 - MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Identify and escalate priority issues to the appropriate internal teams or supervisors when necessary, following established escalation procedures.
- Assist in gathering customer feedback and insights to contribute to service improvement initiatives and enhance overall customer satisfaction.
- Process customer requests, orders, or applications accurately and efficiently, ensuring all necessary documentation is completed. ...
Posted
16 days ago
Chat Available
Customer Service Executive (Mandarin Speaker)
MYR4,000 - MYR4,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain accurate records of customer interactions, feedback, and transactions.
- Escalate complex or unresolved issues to the relevant departments when required.
- Follow company policies, SOPs, and service standards at all times. ...
Posted
3 days ago
Chat Available
MYR3,200 - MYR4,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Follow up on customer requests in accordance with service procedures and timelines.
- Educate customers on available products and services and guide them to relevant self-service resources.
- Accurately update customer information and interaction records in the system. ...
Posted
15 days ago
MYR4,500 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain accurate customer records and documentation
- Liaise with internal departments to resolve customer issues
- Provide professional and efficient customer service ...
Be an early applicant!
Posted
22 days ago
Chat Available
Undisclosed
KL City, WP Kuala Lumpur
Near Train Station
- Follow up on customer requests in accordance with service procedures and timelines.
- Educate customers on available products and services and guide them to relevant self-service resources.
- Accurately update customer information and interaction records in the system. ...
Posted
20 days ago
Chat Available
MYR3,000 - MYR4,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Ensure the delivery of accurate, valid, and complete information to customers, utilizingappropriate methods and tools.
- Address customer complaints promptly, offering suitable solutions and alternatives withinestablished timeframes, and following up to confirm issue resolution.
- Collaborate effectively with cross-functional teams to escalate and resolve issues requiringspecialized technical knowledge. ...
Posted
15 days ago
Chat Available
MYR1,700 - MYR2,000 monthly
+Additional Compensation
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Managing incoming calls and messages, responding promptly, and sending reminder calls or WhatsApp messages one or two days before appointments for confirmation.
- Any other duties assigned by Management from time to time.
Posted
a month ago
Chat Available
MYR3,200 - MYR4,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Follow up on customer requests in accordance with service procedures and timelines.
- Educate customers on available products and services and guide them to relevant self-service resources.
- Accurately update customer information and interaction records in the system. ...
Posted
20 days ago
Chat Available
MYR3,000 - MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Identify and escalate priority issues to the appropriate internal teams or supervisors when necessary, following established escalation procedures.
- Assist in gathering customer feedback and insights to contribute to service improvement initiatives and enhance overall customer satisfaction.
- Process customer requests, orders, or applications accurately and efficiently, ensuring all necessary documentation is completed. ...
Posted
16 days ago
Chat Available
MYR3,000 - MYR4,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- To update & record calls record in dedicated system.
- To provide accurate information, resolving issues promptly, and contributing to customer satisfaction
- To handle inbound and outbound customer calls. ...
Posted
13 days ago
Chat Available
MYR4,300 - MYR4,700 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Update customer records and service requests accurately in the CRM system.
- Work closely with internal teams to resolve complex customer enquiries.
- Escalate unresolved cases to the Team Leader when necessary. ...
Posted
a month ago
Chat Available
Shipping Executive (Customer Service)
MYR2,500 - MYR3,500 Per Month
+Additional Compensation
Fresh Graduates
Petaling, WP Kuala Lumpur
Near Train Station
- Keep customers updated proactively and resolve issues before they escalate
- Maintain accurate records and meet our service-standard timelines
- The RoleYou'll be a key point of contact for our customers , coordinating shipments from booking to delivery, handling documentation, and keeping clients updated. We have clear SOPs and full training, so whether you're starting your career or already have a couple of years in the field, we'll set you up to succeed. ...
Posted
5 hours ago