Export Documentation: Preparing and ensuring timely issuance of all required shipping, export, and clearance documentation including commercial invoices, tax invoices, packing lists, insurance applications, and sea waybills, in accordance with Customer, customs, and regulatory requirements. All final load documents must be systematically saved and archived by purchase order in the shared server to ensure easy traceability, audit readiness, and alignment with internal controls.
Compliance: Upholding traceability requirements as prescribed by BRCGS, FSC, and other audit standards, ensuring document trails are clear, complete, and aligned with the Company’s mock recall preparedness protocols. Preparation includes being audit-ready for full backward and forward traceability exercises and working closely with relevant departments to ensure trace files are complete and readily retrievable.
Responsible for the accurate and timely generation of Customer invoices in line with agreed terms, and for ensuring all receivables are collected within the stipulated credit period.
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Oversee the quality assurance of pre-live scripts, visual assets, and promotional bundles to ensure flawless accuracy and strict brand compliance.
Analyze high-level campaign performance metrics (GMV, conversion rates) to optimize ongoing strategies and produce data-driven reports for continuous improvement.
Drive post-live debriefs to capture strategic lessons learned, implement best practices across the team, and spearhead account growth through targeted upselling.
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