Serve as the operational interface between Outside Sales and all supporting departments to ensure seamless handling of customer inquiries.
Support the achievement of branch/regional sales goals, objectives, and initiatives.
Collaborate with Outside Sales to develop account plans and strategies that achieve sales targets, KPIs, and overall company objectives. Participate in Account Reviews as applicable.
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4) Product Knowledge & Engagement: Gain strong knowledge of our products and the latest in Animal Health, and share this information with clients. Take part in company sales activities like meetings, workshops, and seminars.
5) Market Insights & Strategy Support: Keep up with industry trends and competitors, collect customers feedback and analyse sales information to help the team improve strategies and make better decisions.
Manage the procedures for controlling and monitoring the cleanroom environments and product microbiological quality.
Oversee routine monitoring activities to ensure cleanroom operations comply with specifications and regulatory standards.
Lead the review and analysis of trend data for environmental and microbiological monitoring, including airborne particles, surface hygiene, temperature, humidity, differential pressure, product sterility, bioburden, and endotoxin results.
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This role is based in Penang, Malaysia, and is open to candidates with a minimum of a high school qualification, although a technical or college degree is considered an advantage. The position requires at least five years of CNC programming experience, including a minimum of three years using CAD/CAM software. Experience in multi-axis (5+) CNC machining, including mill/turn, grinding, and robotics, is preferred, along with prior exposure to manufacturing environments and regulated industries such as medical, automotive, or aerospace.
The candidate must demonstrate strong technical capabilities, including the ability to program independently using CAD/CAM software and develop reliable machining processes for low-volume, high-mix production. A solid understanding of Geometric Dimensioning and Tolerancing (GD&T) is essential, along with the ability to respond to both routine production schedules and urgent requirements to maintain operational flow. The role also requires strong communication skills to effectively collaborate with cross-functional teams and to convey technical information clearly to both operators and management.
In addition, the candidate is expected to function as a subject matter expert and mentor to other programmers and machinists, supporting knowledge sharing and technical development within the team. The role involves moderate physical activity, including standing and walking for extended periods, and occasional bending and reaching. It also requires flexibility to travel between 25% to 50% of the time while maintaining a high level of performance in a dynamic manufacturing environment.
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