Departmental Support: Work closely with the Sales Team to ensure smooth handover of order details and resolve any billing or invoicing discrepancies.
Dual-System Invoice Entry: Accurately key in daily sales transactions into both SQL and SAP systems to support internal processing and e-Invoice requirements.
Invoice Submission & Tracking: Submit processed invoices to customers promptly and maintain an up-to-date tracking log of invoice processing statuses.
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Monitor customer accounts for overdue payments and initiate collection efforts through phone calls, emails, and payment reminders.
Reconcile customer accounts and resolve any discrepancies or disputes related to invoicing or payments, escalating complex issues to senior team members.
Prepare and maintain accurate records of all collection activities, including payment arrangements, promises to pay, and correspondence with customers.
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Strong communication & interpersonal skills
Negotiation & persuasion skills
Problem-solving skills
Able to handle customer enquiries professionally
Good follow-up & time management skills
Maintain accurate and up-to-date accounting records, including journal entries, invoices, and payments.
Assist in the preparation of tax returns and ensure timely filing and compliance with tax regulations.
Handle accounts payable and accounts receivable functions, including processing invoices, making payments, and following up on outstanding balances.
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Accounting Principles
Attention to Detail
Organized
Sales
Business Development
Client Relationship Management
Negotiation
Lead Generation
CRM Software
Communication
Presentation Skills
Accounting Software
Data Entry
Microsoft Excel
Bookkeeping
Accounts Payable
Accounts Receivable
Financial Record Keeping
Reconciliation
Attention to Detail
Organizational Skills