Drive workplace experience initiatives to improve employee satisfaction by managing escalation and resolution of administrative issues, conducting stakeholder satisfaction score & identify opportunities to improve GA service delivery.
Drive continuous improvement by developing, reviewing, and standardizing policies, procedures, governance frameworks and digital solutions that improve efficiency, control and service quality.
Support and coordinate ESG initiatives within the function by implementing sustainability programs, monitoring performance indicators and ensuring organizational sustainability objectives and reporting requirements are met.
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Maintain up-to-date and accurate records of company assets and financial documentation, ensuring all records are properly organised, accessible, and audit-ready at all times in accordance with organisational standards.
Ensure all operational and administrative activities are carried out in full compliance with company policies, regulatory requirements, and stipulated timelines, proactively identifying and escalating potential compliance gaps or deadline risks.
Support internal and external audit exercises by preparing, organising, and maintaining relevant documentation and evidence, while upholding governance standards across operational processes to ensure audit readiness at all times.
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Drive workplace experience initiatives to improve employee satisfaction by managing escalation and resolution of administrative issues, conducting stakeholder satisfaction score & identify opportunities to improve GA service delivery.
Drive continuous improvement by developing, reviewing, and standardizing policies, procedures, governance frameworks and digital solutions that improve efficiency, control and service quality.
Support and coordinate ESG initiatives within the function by implementing sustainability programs, monitoring performance indicators and ensuring organizational sustainability objectives and reporting requirements are met.
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Results should be effectively communicated with unit key users to maintain RBO reputation highly and should be aligned with team motivation
Lead and drive the strategic initiatives which contributes on productivity improvement for Asia Pacific SAP Unit (eg; automation, harmonization) based on strong knowledge on Order Management process
Create and manage a professional monitoring tools and KPIs to measure resource optimization and quality improvement from the initiatives.
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Demonstrates knowledge of principles, methods and techniques of performing high standard nursing practice.
Understands and carries out the nursing care in line with Vision and Mission Statements, Goals and Objectives that suit the scope of the Nursing Services.
Plans and organizes learning experiences of student nurses clinical requirement:
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Collaborate with the team to ensure timely disbursement of loans and manage customer expectations for both internal and external customers to promote good customer experience.
Attend to customers' request /issues, resolve and respond to it effectively.
Responsible for the accuracy of data creation/maintenance for accounts under his/her portfolio.
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Coordinate service-related contracts, tenders, and documentation in support of the technical service team, ensuring accuracy and adherence to process requirements
Manage and maintain tender files and the eligible vendor list, ensuring readiness and compliance for tender submissions
Administrative duties and coordination tasks as required
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