Monitor and manage any emails, working withrelevant departments, to resolve issues that could delay customer contract ororder fulfillment
Identify, analyze, and resolve errors related to customer’sinquiries, collaborating with internal teams to implement corrective actionsand prevent recurrence
Proactively identify opportunities to improvecustomer experience and provide feedback to relevant departments...
Ensure all the documents shall as customer’s PO, DO, Performa Invoice, Hydraulic Calculation, Drawing are specified in Project Info Form and filing at Completed File for record traceability.
To complete assignable tasks from time to time as and when assigned.
To report and provide feedback on the progress status of each job undertaken....