Support QAQC Manager in certification body, audit coordination, certification activities, and departmental improvement projects.
Monitor, maintain, and manage the validity of product certifications, approvals and applicable standards to ensure continuous compliance with regulatory, certification, and customer requirements.
Control, maintain, and distribute ISO documented information, procedures, work instructions, records, and Technical Files in accordance with established document control procedures.
...
Maintain detailed records of customer interactions and transactions in the company's CRM system, ensuring data integrity and confidentiality.
Identify and escalate complex customer issues to the appropriate department or personnel for resolution, following up to ensure customer satisfaction.
Translate documents and communications from English to Mandarin and vice versa as needed to facilitate effective communication with Mandarin-speaking customers and colleagues.
...
Store Presentation: Ensure the sales floor is well-presented, products are displayed effectively, and promotional materials are current.
Outreach & Promotion: Actively participate in promotional activities, product launches, and potentially represent the company at events or off-site locations as required.
Reporting & Administration: Maintain accurate customer records & sales reports. Perform basic sales-related administrative tasks using Microsoft Office.
...
Structural Planning: Conduct quarterly reviews of lead time profiles and recommend optimal Safety Stock levels to balance high service levels with working capital efficiency.
Inventory Programs: Enhance Supplier Managed Inventory (SMI), Vendor Managed Inventory (VMI), and Just-in-Time (JIT) frameworks to boost inventory turns.
...
Nursery & Cultivation - Manage seed germination, seedling care, transplanting, and harvesting.
E-Commerce - Manage inventory and orders accurately and on time across all sales channels
Interns recruitment - Reviewing applications, arranging and assisting with interviews, communicating with candidates, and preparing onboarding arrangements for new interns.
...