Interact closely on a daily basis with the sales team to actively support the commercial sales team to generate the highest possible revenue - whilst also ensuring utilization of available QR Cargo capacities is maximized daily.
Own and resolve customer cases: manual order releases, credit-block and proforma scenarios, detour orders, urgent/expedited orders and high-value or sensitive customer situations
Own and resolve complex and non-standard cases: manual order releases, credit-block and proforma scenarios, detour orders, urgent/expedited orders and high-value or sensitive customer situations