Conduct and analyze market research to identify trends, competitor activities, consumer price
Achieve and exceed monthly, quarterly, and annual revenue target through effectively develop competitive sales packages
Respond promptly to customer needs and resolve issues quickly to build and maintain good & strong relationships with both existing and prospective clients by offering commercial support
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Sales
Microsoft Office
Communication
Report Writing
Negotiation
Business Development
Marketing Strategy
Sales Strategy
Sales experience
CRM (Customer Relationship Management)
Build and maintain strong, long-lasting relationships with clients by providing exceptional customer service, addressing inquiries, and offering ongoing support throughout the sales process.
Collaborate with the marketing team to develop and implement effective sales strategies and promotional campaigns to attract and convert leads.
Manage and update the customer relationship management (CRM) system with accurate client information, sales activities, and follow-up schedules.
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Manage and process RFQs and Sales Orders, provide competitive quotations, and follow up effectively to secure orders.
Monitor and resolve customer complaints and delivery issues in collaboration with relevant teams to ensure customer satisfaction and timely order fulfilment
Maintain accurate customer data, track opportunities, and generate reports using CRM and ERP systems
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Management Reporting- Provide clear updates on performance, risks, and opportunities- Flag market and customer issues early
Sales Strategy & Market Expansion- Evaluate and develop new markets and industries- Define go-to-market strategies, pricing logic, and sales approach- Challenge assumptions and propose data-backed alternatives
Sales Team Leadership- Recruit, train, and manage a sales team- Coach salespeople, especially those new to the industry- Set clear expectations and hold the team accountable
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Responsible for preparation and processing of bank payments, employee reimbursement and petty cash
Perform Month-End Closing; bank reconciliation, inventory report, maintain accounting schedule and management reports for reporting and statutory compliance