5,000+ 客服 Jobs in Malaysia | Job Vacancies | September 2026 | Ricebowl
Showing 9,948 jobs results for
"客服"
MYR6,000 - MYR7,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Resolve customer complaints related to delays, pricing issues, or defective products.
- Monitor inventory allocation, lead times and communicate delivery updates.
- Generate purchase orders and RFQs to suppliers. ...
Posted
3 days ago
MYR4,200 - MYR6,000 Per Month
- Monitor customer orders and follow up on potential delays or shortages.
- Coordinate customer requirements with production and material availability.
- Monitor consignment, on-hold, quarantine, and slow-moving inventory. ...
Posted
4 days ago
Customer Service & Collection Executive
MYR2,200 - MYR4,500 Per Month
Near Train Station
- Goal Achievement: Meet the company's assigned collection targets and daily performance metrics.
- Compliant Communication:Conduct professional communications with overdue clients via phone and other compliant channels. Remind and guide clients to make timely payments, and assist them in formulating reasonable repayment plans.
- Information Maintenance:Promptly update client information and follow-up records to ensure data accuracy and completeness. ...
Posted
21 days ago
MYR4,500 - MYR5,000 Per Month
Near Train Station
- Record and update customer information and interactions in the system.
- Escalate complex issues to the appropriate department when necessary.
- Follow company policies and service standards to ensure quality customer support. ...
Posted
a month ago
MYR2,800 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- For escalated cases, monitor progress according to the process and follow through until the case is closed — take end-to-end ownership of every case, regardless of issue type.
- Conduct customer satisfaction (CSAT) call-back surveys according to the schedule and quota assigned by management, and complete valid questionnaires on time.
- Apply empathy and de-escalation techniques to calm and reassure customers, maintaining a professional and courteous manner at all times.full time position also available ...
Posted
19 hours ago
Customer Service (Permanent Night Shift) - Basic Rm4500 - KL Sentral - Immediate Hiring
MYR4,300 - MYR5,100 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests. ...
Posted
2 days ago
TM Unifi Customer Service
MYR1,700 - MYR4,000 Per Month
- Maintain positive online engagement and brand image
- Follow up with customers to ensure satisfaction
- Manage and respond to customer inquiries via Facebook and TikTok ...
Posted
4 days ago
MYR2,000 - MYR4,000 Per Month
Fresh Graduates
Near Train Station
- Key responsibilities
- Reply to customer inquiries via chat/messages
- Process orders and handle after-sales issues ...
Posted
7 days ago
MYR2,000 - MYR4,000 Per Month
Fresh Graduates
Near Train Station
- Key responsibilities
- Reply to customer inquiries via chat/messages
- Process orders and handle after-sales issues ...
Posted
7 days ago
MYR2,000 - MYR4,000 Per Month
Fresh Graduates
Near Train Station
- Key responsibilities
- Reply to customer inquiries via chat/messages
- Process orders and handle after-sales issues ...
Posted
7 days ago
MYR3,200 - MYR4,300 Per Month
Fresh Graduates
Near Train Station
- Work closely with E-commerce, Warehouse, Logistics, Finance, and local market teams to resolve customer issues effectively.
- Maintain and update customer service SOPs, FAQs, and standard response templates.
- Support daily customer service operations and e-commerce campaigns across SEA markets. ...
Posted
16 days ago
MYR3,000 - MYR4,000 Per Month
Fresh Graduates
Near Train Station
- Manage blocked orders and support basic credit and payment enquiries (cash allocation, refunds, direct debit issues).
- Own end-to-end dispute management, including logging cases, investigation, follow-up, and closure communication.
- Handle customer complaints, feedback, and service issues while ensuring resolution within agreed SLA. ...
Posted
22 days ago
MYR2,000 - MYR3,000 Per Month
+Additional Compensation
- Follow up on cold-chain issues (thawing, damage) including compensation and customer recovery
- Repeat Purchase
- Proactively reach out to existing customers, gather feedback and drive repeat orders ...
Posted
2 days ago
MYR2,000 - MYR4,000 Per Month
Fresh Graduates
Near Train Station
- Key responsibilities
- Reply to customer inquiries via chat/messages
- Process orders and handle after-sales issues ...
Posted
7 days ago
MYR2,000 - MYR4,000 Per Month
Fresh Graduates
Near Train Station
- Key responsibilities
- Reply to customer inquiries via chat/messages
- Process orders and handle after-sales issues ...
Posted
7 days ago
Customer Service Assistant
MYR2,000 - MYR2,500 Per Month
Fresh Graduates
Near Train Station
- Handle and resolve customer issues, escalating complex cases to senior representatives or supervisors when necessary.
- Stay updated on product knowledge, industry trends, and company updates to better assist customers
- Collaborate with internal teams, such as sales, marketing, and technical support, to address customer queries and issues. ...
Posted
20 hours ago
MYR2,500 - MYR3,500 Per Month
Near Train Station
- Manage returns, refunds, exchanges, and disputes in line with company policy and each platform's guidelines.
- Coordinate with TikTok Shop affiliates/creators and manage sample/commission requests where applicable.
- Track shop performance metrics such as Shopee Penalty Points, TikTok Shop health score, response rate, and fulfillment rate, and take corrective action to stay compliant. ...
Posted
21 days ago
Customer Support Executive
MYR4,000 - MYR6,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain accurate records of customer interactions and ensure high levels of customer satisfaction are consistently achieved.
- Identify recurring customer issues and propose process improvements to enhance overall efficiency.
- Support onboarding of new customers by providing guidance on products, services, or platforms. ...
Posted
4 days ago
Customer Service Assistant
MYR2,500 - MYR3,500 Per Month
Near Train Station
- Manage customer enquiries from initial contact through resolution, including follow-up with the escalation team
- Guide vehicles and assist with parking flow
- Assist customers in using the parking and payment systems ...
Posted
3 days ago
Up to MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes
- Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
- Provide a high level of professionalism and competent customer service ...
Posted
a month ago
MYR2,000 - MYR4,000 Per Month
Fresh Graduates
Near Train Station
- Key responsibilities
- Reply to customer inquiries via chat/messages
- Process orders and handle after-sales issues ...
Posted
7 days ago
MYR3,000 - MYR4,500 Per Month
Fresh Graduates
Sungai Tinggi, Selangor
- Effectively manage large numbers of email / live chats / inbound calls
- Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents ...
Posted
2 months ago
Up to MYR4,500 Per Month
Near Train Station
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests. ...
Posted
a month ago
MYR2,500 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
- Review policy terms to determine whether handling compliance. Maintain and update SOP and record.
- Enhance and improve current process.
- Ensuring Customer Service satisfaction with clients. ...
Posted
10 days ago
Customer Service Executive 客户服务專員
MYR3,000 - MYR4,500 Per Month
Fresh Graduates
Near Train Station
- Achieve monthly KPI targets.
- Serve walk-in customers at the store.
- Assist in executing company events. ...
Posted
7 days ago
Sales and Marketing Cum Customer Service Executive (Property Development)
MYR3,500 - MYR4,000 Per Month
Ulu Yam, Selangor
- Manage and monitor the cost of promotional activities against budget in order to achieve the planned budget and maximize marketing returns and sales,
- Manage and monitor the external sales agents,
- Attend to all sales enquiries, ...
Posted
4 days ago
Customer Service Agent
MYR2,500 - MYR3,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Compile and summarize user feedback and issues, coordinate with relevant departments for resolution, and ensure all customer issues are followed up and fully resolved.
- Regularly organize, analyze, and summarize user feedback data, prepare performance reports, recommend product improvements, and provide insights to support business decision-making.
- Ensure compliance with the Customer Service Department's work policies, service standards, operating procedures, code of conduct, and other relevant requirements. ...
Posted
3 days ago
MYR2,600 - MYR3,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- - Customer Data Update to service and assist customers to solve the problems by providing the right solution
Posted
2 months ago
Up to MYR2,200 Per Month
- Data Entry: Update and maintain accurate user conversation records within the CRM system.
- Job Responsibilities:
- Client Engagement & Follow-up: Perform phone calls and online messages to communicate with existing platform registered users, maintain strong client relationships, and increase platform activity. ...
Be an early applicant!
Posted
10 days ago