5,000+ Customer Service Jobs in Malaysia | Job Vacancies | August 2026 | Ricebowl
Showing 23,639 jobs results for
"customer service"
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Mandarin Customer Service Executive (Outbound Call Support)
Undisclosed
Fresh Graduates
Near Train Station
- Proactively identify opportunities to improve customer satisfaction and enhance the overall customer experience.
- Follow up with customers to ensure their issues have been resolved and that they are satisfied with the service provided.
- Maintain a thorough understanding of company policies, procedures, and product knowledge to accurately assist customers. ...
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Posted
2 days ago
Chat Available
Undisclosed
George Town, Pulau Pinang
- Support the Sales PIC for assigned customers.
- Respond promptly to enquiries regarding order status, shipment and billing.
- Build and maintain strong working relationships with customers. ...
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Posted
11 days ago
Chat Available
Customer Service BM & English
MYR2,300 - MYR3,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Highly Preferred Immediate Joiners
- Training will be provided
- Onboarding Dates: September 2026 ...
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Posted
19 hours ago
Chat Available
Night Shift Customer Service Mandarin
MYR4,000 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Highly Preferred Immediate Joiners
- Training will be provided
- Onboarding Dates: August 2026 ...
Be an early applicant!
Posted
2 days ago
Chat Available
Customer Service Assistant
MYR2,000 - MYR2,500 Per Month
Fresh Graduates
Near Train Station
- Handle and resolve customer issues, escalating complex cases to senior representatives or supervisors when necessary.
- Stay updated on product knowledge, industry trends, and company updates to better assist customers
- Collaborate with internal teams, such as sales, marketing, and technical support, to address customer queries and issues. ...
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Posted
19 hours ago
Chat Available
TM Unifi Customer Service
MYR1,700 - MYR4,000 Per Month
- Maintain positive online engagement and brand image
- Follow up with customers to ensure satisfaction
- Manage and respond to customer inquiries via Facebook and TikTok ...
Posted
3 days ago
Chat Available
MYR5,000 - MYR8,000 Per Month
Near Train Station
- Documentation: Keep detailed and accurate records of customer interactions, process customer accounts, and file necessary documents in our CRM system.
- Escalation Handling: Recognize complex issues and route them to the appropriate internal teams (e.g., tech support, billing) while keeping the customer informed.
- Feedback Loop: Collect and share customer feedback with management to help improve our products and overall customer experience. ...
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Posted
6 days ago
Chat Available
Customer Service (Mandarin Speaker)
MYR5,000 - MYR7,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Deliver a high-quality customer experience while maintaining professionalism and empathy.
- Accurately document customer interactions and case details in the relevant systems.
- Coordinate with internal teams when necessary to resolve complex customer cases. ...
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Posted
3 days ago
Chat Available
MYR1,800 - MYR2,500 Per Month
- Handle customer complaints, product feedback and return requests, and coordinate with the QA team for investigation when necessary.
- Respond to customer enquiries via phone, WhatsApp, and any online platform in a timely and professional manner.
- Process customer orders, ensure accurate order entry and issue air waybills from Shopee and Shopify. ...
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Posted
a month ago
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Company Confidential
MYR2,500 - MYR3,000 Per Month
Fresh Graduates
Tebrau, Johor
- General Office Support: Handle day-to-day administrative duties, including mail sorting and providing operational assistance to the team as needed.
- Client Support & Messaging: Respond to client inquiries via incoming phone calls, emails, and messaging platforms (such as WhatsApp) in Mandarin, English, and Malay.
- Data Entry & Record Keeping: Accurately input client details and update internal operational records using Microsoft Excel and Word. ...
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Posted
3 days ago
Chat Available
Up to MYR3,000 Per Month
Near Train Station
- Follow up with potential and existing customers.
- Maintain professional and friendly communication with customers.
- Respond to customer enquiries through online communication channels. ...
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Posted
6 days ago
Chat Available
Mandarin Customer Support : Gaming Project
MYR3,900 - MYR4,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- BOOK YOUR INTERVIEW SLOT ON WHATSAPP +919990232294
- Are you a Mandarin speaker who enjoys gaming? Join a leading gaming project in Kuala Lumpur.
- Location: KL Sentral, Kuala Lumpur ...
Be an early applicant!
Posted
2 days ago
Chat Available
Up to MYR4,500 Per Month
Near Train Station
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests. ...
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Posted
10 days ago
Chat Available
Customer Service Executive (Mandarin Speaker)
MYR3,000 - MYR4,000 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Build and maintain good relationships with existing clients.
- Coordinate with the Accounting, Tax, and Company Secretarial teams to resolve client issues.
- Assist in preparing quotations, service information, and other client-related documents. ...
Posted
4 days ago
Chat Available
MYR3,000 - MYR3,500 Per Month
Near Train Station
- Check HS codes, duties, taxes and permit requirements.
- Provide customers/agents with timely shipment updates and relevant documentation.
- Coordinate with internal operations and forwarding teams for smooth execution. ...
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Posted
2 days ago
Chat Available
Audit Coordinator & Customer Service
MYR3,000 - MYR4,000 Per Month
Near Train Station
- * Ensure branches comply with company SOPs and KPKT requirements
- * Prepare audit reports and highlight findings to management
- * Follow up with branches on audit issues and corrective actions ...
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Posted
3 days ago
Chat Available
MYR2,500 - MYR3,500 Per Month
Near Train Station
- Check HS codes, duties, taxes and permit requirements.
- Provide customers/agents with timely shipment updates and relevant documentation.
- Coordinate with internal operations and forwarding teams for smooth execution. ...
Be an early applicant!
Posted
2 days ago
Chat Available
Customer Service Assistant
MYR2,500 - MYR3,500 Per Month
Near Train Station
- Manage customer enquiries from initial contact through resolution, including follow-up with the escalation team
- Guide vehicles and assist with parking flow
- Assist customers in using the parking and payment systems ...
Posted
2 days ago
Chat Available
Traditional Mandarin Customer Support - Permanent Night Shift
MYR4,500 - MYR5,200 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide accurate information and appropriate solutions based on customer needs.
- Maintain proper records of customer interactions and follow-up actions.
- Escalate complex issues to the relevant team when required. ...
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Posted
3 days ago
Chat Available
Gaming Project : Mandarin Customer Support : KL Sentral : Normal Work Hours
MYR3,900 - MYR4,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- BOOK YOUR INTERVIEW SLOT ON WHATSAPP +919717793392
- Are you a Mandarin speaker who enjoys gaming? Join a leading gaming project in Kuala Lumpur.
- Location: KL Sentral, Kuala Lumpur ...
Be an early applicant!
Posted
2 days ago
Chat Available
MYR2,300 - MYR3,400 Per Month
Fresh Graduates
Near Train Station
- Handle inbound calls for customer enquiries, complaints & feedback
- Provide accurate information and excellent customer service
- Work with team to meet KPI & SLA
Be an early applicant!
Posted
3 days ago
Chat Available
Customer Service Agent
MYR2,500 - MYR3,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Compile and summarize user feedback and issues, coordinate with relevant departments for resolution, and ensure all customer issues are followed up and fully resolved.
- Regularly organize, analyze, and summarize user feedback data, prepare performance reports, recommend product improvements, and provide insights to support business decision-making.
- Ensure compliance with the Customer Service Department's work policies, service standards, operating procedures, code of conduct, and other relevant requirements. ...
Posted
2 days ago
Chat Available
MYR2,800 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- For escalated cases, monitor progress according to the process and follow through until the case is closed — take end-to-end ownership of every case, regardless of issue type.
- Conduct customer satisfaction (CSAT) call-back surveys according to the schedule and quota assigned by management, and complete valid questionnaires on time.
- Apply empathy and de-escalation techniques to calm and reassure customers, maintaining a professional and courteous manner at all times.full time position also available ...
Posted
4 days ago
Chat Available
MYR4,000 - MYR6,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Collaborate with team members, supervisors, and cross-functional teams to ensure effective problem-solving and service delivery.
- Follow up with clients to ensure their concerns are addressed and resolved effectively.
- Prioritize and manage customer escalations to ensure high satisfaction levels. ...
Posted
3 days ago
Chat Available
MYR4,500 - MYR5,000 Per Month
Near Train Station
- Record and update customer information and interactions in the system.
- Escalate complex issues to the appropriate department when necessary.
- Follow company policies and service standards to ensure quality customer support. ...
Be an early applicant!
Posted
4 days ago
Chat Available
MYR3,000 - MYR4,000 Per Month
Near Train Station
- Communicate with customers to ensure smooth order processing and excellent service.
- Manage online community engagement by responding to comments, messages, and customer inquiries professionally.
- Prepare and arrange loading and shipping plans to ensure timely delivery. ...
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Posted
4 days ago
MYR2,300 - MYR3,000 Per Month
Fresh Graduates
Near Train Station
- Professionally and accurately handle customers’ enquiries and requests by applying good knowledge of modern tools. Policies and processes. Execute and adhere to retail outlet and service impression as well as service mannerism guidelines as per company’s direction.
- Achieve desirable.NET Promoter Score (NPS) by providing exceptional service to the customers. Providing customers with advisory. Product ownership experience and good after sales support.
- Resolve and update customers’ enquiries and complaints and the service is quick and efficient to ensure maximum customer satisfaction by taking ownership of customers’ issues. ...
Be an early applicant!
Posted
4 days ago
Chat Available
Customer Service Officer - Mandarin & English Speaker
MYR3,800 - MYR4,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide feedback and suggestions for improving customer service processes and procedures
- Maintain a positive, professional, and courteous attitude when interacting with customers
- Handle inbound customer inquiries and requests via email, and chat, , sometime need to call to customer to providing timely and efficient solutions ...
Posted
3 days ago
Chat Available
Up to MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes
- Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
- Provide a high level of professionalism and competent customer service ...
Posted
4 days ago
Chat Available
Up to MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes
- Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
- Provide a high level of professionalism and competent customer service ...
Be an early applicant!
Posted
4 days ago
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