5,000+ Customer Service Jobs in Malaysia | Job Vacancies | July 2026 | Ricebowl
Showing 19,591 jobs results for
"customer service"
MYR2,800 - MYR4,000 Per Month
WFH • Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Proactively follow up with customers to ensure their issues have been resolved and that they are satisfied with the service provided.
- Maintain a thorough understanding of the company's products and services, as well as customer service policies and procedures, to provide accurate and helpful information to customers.
- Assist in the development and maintenance of customer service knowledge base articles and FAQs to improve self-service options for customers. ...
Posted
10 days ago
Customer Service Executive (Mandarin Speaking)
MYR3,000 - MYR4,200 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Collaborate with other departments to ensure customer satisfaction.
- Provide product or service information to customers clearly and professionally.
- Follow up with customers to ensure issues are fully resolved. ...
Posted
15 hours ago
Customer Service Officer (Emergency Response)
MYR1,800 - MYR2,500 monthly
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain professionalism and represent the company with integrity at all times.
- Complete any additional tasks assigned by management in support of service excellence.
- Meet productivity goals (such as talk time and log-in time) while maintaining excellent service quality. ...
Posted
3 days ago
Chat Available
MYR1,800 - MYR3,000 Per Month
Fresh Graduates
- File Management: Maintain and update both electronic and physical filing systems, ensuring all documents are organized and easy to retrieve.
- Scheduling and Coordination: Coordinate meetings, appointments, and travel arrangements, ensuring all logistics are handled smoothly.
- Follow-up on Client Requests: Track and follow up on customer inquiries, orders, and issues to ensure timely and satisfactory resolution, maintaining strong communication with clients throughout the process. ...
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Posted
18 hours ago
Chat Available
MYR3,500 - MYR4,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Assist in overseeing the daily operations of the Distributor Center.
- Assist in maintaining general upkeep, cleanliness, and operational readiness of the center.
- Conduct regular inspections and report issues promptly. ...
Posted
16 hours ago
Chat Available
Customer Service Executive
MYR2,500 - MYR3,000 Per Month
- Follow up on pending shipments and resolve delivery issues promptly
- Prepare customer service reports and maintain accurate records of interactions
- Build and maintain positive relationships with clients to ensure satisfaction and retention ...
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Posted
13 hours ago
Chat Available
Undisclosed
KL City, WP Kuala Lumpur
Near Train Station
- Follow up on customer requests in accordance with service procedures and timelines.
- Educate customers on available products and services and guide them to relevant self-service resources.
- Accurately update customer information and interaction records in the system. ...
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Posted
17 hours ago
Chat Available
MYR3,200 - MYR4,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Follow up on customer requests in accordance with service procedures and timelines.
- Educate customers on available products and services and guide them to relevant self-service resources.
- Accurately update customer information and interaction records in the system. ...
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Posted
9 hours ago
Chat Available
Undisclosed
- Maintain records of customer interactions and transactions
- Coordinate with internal teams (e.g., sales, logistics, accounts) to ensure customer satisfaction
- Follow up with customers for approvals, payments, and feedback ...
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Posted
13 hours ago
Chat Available
MYR4,400 - MYR4,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Make outbound calls to hotels/guests to arrangement special requests;
- Act as liaison between guest and hotel to resolve complaints;
- Manage relationships with hotels by providing high levels of customer service and account management support. ...
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Posted
11 hours ago
Chat Available
Undisclosed
- Follow up and resolve customer queries effectively.
- Identify customer needs, evaluate issues, and provide appropriate solutions.
- Handle customer inquiries and concerns via phone, email, and live chat in a timely and professional manner. ...
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Posted
16 hours ago
Chat Available
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle and resolve customer complaints effectively and courteously.
- Follow up with customers according to Call Centre guidelines.
- Educate customers on the Banks products, services, and self-service options. ...
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Posted
12 hours ago
Chat Available
MYR2,300 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Follow up with customers to ensure satisfaction.
- Maintain accurate customer records and update the system.
- Respond to customer enquiries via phone, WhatsApp, email, or chat. ...
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Posted
10 hours ago
Chat Available
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Represent and advocate the companys culture internally and externally, and assist with ad hoc projects as assigned.
- Deliver excellent customer service via phone, chat, and email, ensuring clear, professional, and empathetic communication.
- Take ownership of customer concerns, demonstrating patience and problem-solving skills to resolve end-to-end travel challenges. ...
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Posted
11 hours ago
Chat Available
Undisclosed
Near Train Station
- Prepare and check through t/s documentation.
- Attend to customers inquiries pertaining to rates and assist in queries/bookings/followups/complaints
- Track shipments and updates ...
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Posted
13 hours ago
Chat Available
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Facilitate training on new procedures and reinforce consistent practices to uphold service quality.
- Supervise the escalation teams (around 10 head counts in a team) daily functions, ensuring punctuality and compliance with organizational standards.
- Handle critical customer issues involving bookings, cancellations, and refunds, delivering timely and considerate resolutions. ...
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Posted
12 hours ago
Chat Available
MYR4,500 - MYR5,500 Per Month
Near Train Station
- Coordinate with hotels, accommodation partners, and internal departments to resolve customer cases.
- Handle customer complaints and unexpected travel issues in a professional and solution-focused manner.
- Maintain accurate case records and ensure each enquiry is followed up according to service procedures. ...
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Posted
11 hours ago
Chat Available
Customer Service (Permanent Night Shift) - Basic Rm4500 - KL Sentral
MYR4,300 - MYR5,100 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests. ...
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Posted
12 hours ago
Chat Available
Customer Service Executive (E-commerce)
MYR2,800 - MYR3,500 Per Month
Near Train Station
- Coordinate with internal teams to ensure prompt resolution of customer concerns.
- Maintain high customer satisfaction and store ratings.
- Prepare basic reports on customer feedback and service performance. ...
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Posted
11 hours ago
Chat Available
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Manage and prioritize cases daily, ensuring timely updates and resolutions.
- Provide strong negotiation and decision-making during high-pressure situations (flight disruptions, involuntary changes, fare disputes, no-shows, etc.).
- Maintain accurate documentation across all relevant systems. ...
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Posted
15 hours ago
Chat Available
MYR3,000 - MYR4,500 Per Month
Fresh Graduates
- Maintain records of customer interactions and transactions
- Coordinate with internal teams (e.g., sales, logistics, accounts) to ensure customer satisfaction
- Follow up with customers for approvals, payments, and feedback ...
Be an early applicant!
Posted
9 hours ago
Chat Available
Live Chat Support (Customer Service) Mandarin Speaker
Live Chat Support (Customer Service) Mandarin Speaker Live Chat Support (Customer Service) Mandarin Speaker
Company Confidential
MYR3,500 - MYR4,800 Per Month
Near Train Station
- Maintain accurate and up-to-date records of customer interactions and case resolutions in the system.
- Maintain a professional, polite, and positive tone in all customer interactions to uphold the company’s brand image.
- Collaborate closely with team leaders and colleagues to ensure smooth daily operations and service continuity. ...
Be an early applicant!
Posted
11 hours ago
Chat Available
MYR2,300 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Follow up with customers to ensure satisfaction.
- Maintain accurate customer records and update the system.
- Respond to customer enquiries via phone, WhatsApp, email, or chat. ...
Be an early applicant!
Posted
10 hours ago
Chat Available
Cantonese Customer Service - Healthcare (Permanent Night Shift)
MYR4,500 - MYR5,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Customer Service Representative – Healthcare Project
- Location: KL SentralSalary: RM 4,500 Basic + RM 300 KPI + RM 300 Night Shift AllowanceWorking Hours: Night shift permanentStart Date: 03 August
- Requirements: ...
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Posted
13 hours ago
Chat Available
MYR2,400 - MYR2,500 Per Month
Fresh Graduates
Near Train Station
- Assist in product roll-out and startup, maintain current equipment and resolve faults as required
- Train customers on how to use the equipment properly.
- Prepare service reports after each visit. ...
Be an early applicant!
Posted
12 hours ago
Chat Available
Undisclosed
Near Train Station
- Support sales team with quotations, backlog updates, and discrepancy resolution
- Maintain accurate customer and order records
- Collaborate with internal teams to improve processes and service efficiency ...
Be an early applicant!
Posted
12 hours ago
Chat Available
MYR2,400 - MYR2,500 Per Month
Fresh Graduates
- Assist in product roll-out and startup, maintain current equipment and resolve faults as required
- Train customers on how to use the equipment properly.
- Prepare service reports after each visit. ...
Be an early applicant!
Posted
12 hours ago
Chat Available
MYR3,000 - MYR4,500 Per Month
Fresh Graduates
Sungai Tinggi, Selangor
- Effectively manage large numbers of email / live chats / inbound calls
- Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents ...
Be an early applicant!
Posted
9 hours ago
Chat Available
MYR3,000 - MYR4,000 Per Month
- Updates and maintains customer and business records accurately.
- Performs other assigned duties as required.
- Supports quote preparation, order processing, invoicing, returns, and customer inquiries. ...
Be an early applicant!
Posted
11 hours ago
Chat Available
Customer Service Mandarin (Rotational Shift) - Hotel Reservation Experience
MYR4,500 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Highly Preferred Immediate Joiners
- Training will be provided
- Onboarding Dates: June 2026 ...
Be an early applicant!
Posted
11 hours ago
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