Lumenvita Group Hiring! Full Time Digital Marketing Executive in Selangor, Earn up to MYR 5,000 - Ricebowl

• Meta Ads Management: Plan, set up, and optimize paid campaigns (FB/IG) with a focus on conversion and ROAS.

• CRM Database Management: Maintain and organize the customer database (e.g., HubSpot, Salesforce, or Mailchimp) to ensure data is clean and segmented.

• Sales Reporting & Analysis: Prepare weekly/monthly reports linking ad spend to actual sales and customer lifetime value (LTV).

• Retention Marketing: Execute CRM strategies like email marketing or WhatsApp broadcasts to re-engage past customers.

• Customer Feedback Management (CFM): Manage the feedback system, replying to comments and reviews to ensure high customer satisfaction.

• Lead Management: Ensure leads from Meta Ads are properly synced into the CRM system for the sales team to follow up.

• Tracking & Integration: Manage Meta Pixels and CRM integrations to track the full customer journey from "Click to Sale."

• A plus if have SEO Knowledge

Job Responsibilities

• Meta Ads Management: Plan, set up, and optimize paid campaigns on Facebook and Instagram to drive sales and lead generation.

• Performance Tracking: Monitor daily ad spend and performance, performing A/B testing on creatives and audiences to improve ROAS (Return on Ad Spend).

• Sales Reporting & Analysis: Prepare weekly and monthly reports analyzing sales data, conversion rates, and marketing ROI to provide actionable insights.

• SEO Optimization: Conduct keyword research and optimize website content/product descriptions to improve organic search rankings on Google.

• Customer Feedback Management (CFM): Monitor and manage the feedback system, ensuring timely and professional replies to customer comments and reviews across Meta platforms and Google.

• Reputation Management: Identify customer pain points from feedback and coordinate with the team to improve the overall customer journey.

• Tracking & Integration: Ensure pixels, API conversions, and tracking tags are firing correctly to maintain data accuracy in reports.

• Annual Leave
• EPF
• SOCSO
• EIS
• Annual Bonus
• Training Provided