Service crew members must be able to communicate clearly and effectively with customers, colleagues, and managers. This includes active listening, speaking clearly, and conveying information accurately.
Providing exceptional customer service is a primary responsibility of a service crew member. This involves being friendly, courteous, and attentive to customers' needs, as well as handling inquiries, complaints, and feedback professionally and diplomatically.
Service crew members often work as part of a team, collaborating with kitchen staff, fellow crew members, and supervisors to ensure smooth operations. They need to be able to work well with others, contribute positively to team dynamics, and support their colleagues during busy periods.
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