To ensure effective sales planning, coordinated order fulfilment and efficient logistics scheduling by aligning customer demand with production capacity, inventory availability and delivery requirements.
Relevant qualification in Business Administration, Sales and Marketing, Supply Chain Management, Logistics, or a related discipline.
Relevant experience in sales coordination, order management, production planning, supply planning, or logistics coordination. Experience in a manufacturing environment, particularly within the paper mill or corrugated carton industry, will be an added advantage.
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Sales and Demand Planning
Order Management and Fulfilment
Production and Inventory Coordination
Logistics and Delivery Coordination
Data Analysis and Microsoft Excel
Provide comprehensive administrative support to the management team and other departments, including managing correspondence, scheduling meetings, and preparing documents.
Maintain organized and accurate filing systems, both physical and digital, ensuring easy retrieval of information.
Handle incoming and outgoing communications, including answering phones, responding to emails, and directing inquiries to the appropriate personnel.
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After-Sales Service Strategy
Team Leadership
Service Operations Management
Conflict Resolution
Problem-Solving
Customer Support
Customer Relationship Management (CRM)
Minimum Diploma in Business Administration, Management, Logistics, Automotive, or any related field.
Minimum 2–3 years of working experience in the automotive industry.
Ability to communicate in Mandarin will be an added advantage, as the role may require interaction with Mandarin-speaking customers, suppliers, or business partners.
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Diploma or Bachelor’s Degree in Business Administration, Marketing, Interior Design, Project Management, or related field.大专或学士学历,主修工商管理、市场营销、室内设计、项目管理或相关科系。
Minimum 1–3 years of relevant experience in sales support, customer service, project coordination, administration, or a related field.至少 1–3 年销售支援、客户服务、项目协调、行政或相关工作经验。
Experience in the interior fit-out, custom furniture, woodcraft, construction, or related industry is an advantage.具备室内装潢、定制家具、木作、建筑或相关行业经验者优先。
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Client communication & after-sales support
Project coordination & follow-up
Internal team coordination
Quotation & Variation Order (VO) preparation
Problem-solving & issue resolution
Documentation & administrative skills
Microsoft Office / Excel
Time management & multitasking
Attention to detail
Proactive and customer-oriented