Sales Administration
Order Processing
Data Entry
Communication Skills
Time Management
Microsoft Office Suite
Attention to Detail
Teamwork
Problem-Solving
Candidates with experience in Customer Relationship Management (CRM), customer service, customer engagement, or membership management are preferred.
Candidates with customer service experience in direct selling, beauty salons, wellness centres, retail businesses, or listed companies will have an added advantage.
Candidates with only third-party outsourced customer service experience (Telemarketing / Tele-customer Service) will not be considered.
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customer engagement
or membership management are preferred.
and after-sales service is preferred.
Able to communicate and write in basic English and Chinese.
Possess strong problem-solving skills with a customer-focused mindset and empathy.
Diploma or Bachelor’s Degree in Business Administration, Supply Chain Management, Procurement, Interior Design, Quantity Surveying, Logistics, or related fields.
Minimum 3–5 years of experience in procurement, purchasing, sales support, or project coordination.
Experience with China suppliers and import/export coordination is an advantage.
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Guide junior team members to execute marketing campaign following brand and management directions, instilling excellence in their quality of work.
Execute national marketing campaigns and A & P Calendar including ATL and BTL programs.
Manage and coordinates with outlets operations closely on formulating sales support focused promotions and programs to cultivate upsell and cross sell of products and geographic centric Local Store Marketing (LSM) initiatives.
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Restaurant Management
Staff Training and Development
Inventory Management
Customer Service Excellence
Operations Management
Food Safety and Sanitation
Team Leadership