• The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from new and existing clients and actively seek new sales opportunities.
• Account Manager responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders to achieve personal sales target and company objectives.
• To liaise with cross-functional internal teams (including Customer Service and Product Development departments) to improve the entire customer experience.
Communication
Import & Export Documentation
Bill of Lading (BL) Preparation
Shipping Instruction (SI) Preparation
K3 Customs Form Handling
Commercial Invoice & Packing List Preparation
HS Code Classification
Customs Clearance Procedures
Import & Export Permit Application
Knowledge of Malaysia Customs Requirements (JKDM)
Food Import/Export Compliance (Frozen & Chilled Goods)
Communication & Coordination Skills
Time Management
Problem Solving
Ability to Work Under Pressure
Attention to Detail