Minimum Diploma in Business Administration, Management, Logistics, Automotive, or any related field.
Minimum 2–3 years of working experience in the automotive industry.
Ability to communicate in Mandarin will be an added advantage, as the role may require interaction with Mandarin-speaking customers, suppliers, or business partners.
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Communication
Microsoft Excel
Microsoft Word
Documentation
ISO 9001:2015
Recordkeeping
Filing Management
Time Management
Attention to Detail
Administration Management
Audit Management
Customer Service
Data Entry
Order Processing
Communication Skills
Record Keeping
Administrative Support
Inventory Management
Product Support
Problem Solving
* Handle day-to-day administrative tasks
* Follow up with clients on required documents and appointments
* Answer phone calls
emails
and WhatsApp enquiries
Microsoft Office
• Degree/Diploma in IT, Computer Science, or related field• 1–3 years of hands-on IT support experience (excl. internship)• Strong troubleshooting skills across systems/platforms• Knowledge of network & infrastructure support• Solid communication & documentation skills• Able to work independently & prioritize tasks effectivelyPreferred Technical Skilla. Support Windows, IOSb. Support basic network troubleshooting.c. Support basic Video/Audio System and Video Conferencing solution (Logitech TEAMS ROOM and WEBEX).d. Support basic mobile Application installation and troubleshooting tools supporting company such as MS Authenticator, MS Outlook, OneDrive, MS TEAMS, SharePoint, SAP Concur, etc.e. Support basic office printer troubleshooting and simple part replacement such as ink cartridge or any removeable components such as jammed paper, waste tank, etc…f. Support physical installation of Network switches, Router, Wireless Access Point, etc as part of the hardware refresh cycle.g. Support basic troubleshooting of Alcatel phone system and Cisco IP Phone system.h. Good to have technical certification in networks and hardware supportAdministrative Task expected from this role:i. Maintain proper inventory checklist matching with CMDB.j. Monitor the Support Queue in ServiceNow to ensure tickets are dealt with promptly.k. Direct complex tickets to appropriate support group and maintain ownership until issue resolve.l. Maintain 5S in Workplace.