Customer Service Management
Team Leadership
Communication Skills
Problem-Solving
Interpersonal Skills
Time Management
Customer Relationship Management (CRM)
Customer Service Management
Team Leadership
Communication Skills
Problem-Solving
Interpersonal Skills
Time Management
Customer Relationship Management (CRM)
Hardware Troubleshooting
Network Setup
Software Installation
System Administration
Technical Support
Problem Solving
Customer Service
Time Management
Team Collaboration
Attention to Detail
Bachelor’s degree/ diploma in Information Technology, Computer Science, Business or related field. At least 2 years of working experience in the related field is required for this position.
Strong troubleshooting and problem-solving skills, with the ability to diagnose and resolve technical issues.
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Candidate must possess at least a SPM, Higher Secondary/STPM/"A" Level/Pre-U, Diploma, Advanced / Higher / Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Human Resource. Management, Business Studies/Administration/Management or equivalent.
Required language(s): Mandarin, English. Candidates fluent in Mandarin will be prioritized as the role requires the candidate to handle Mandarin-speaking agencies.
Excellent communication skills and computer literacy.
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Minimum SPM / Diploma / Degree in Business, Marketing, IT, Computer Science or a related field.
Minimum 2 years of working experience in Sales, Business Development or a related role.
Experience in selling software, IT solutions, document management systems, enterprise solutions or digital transformation solutions will be an added advantage.
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