Minimum 1 year of experience in customer service, online sales, or product upselling — preferably from the aesthetic, beauty, healthcare, or e-commerce industry
Experience in WeChat Business, Online Sales, Direct Selling or MLM is an advantage
Proficient in Mandarin and English (spoken and written) —We are seeking candidates fluent in Mandarin to assist Mandarin-speaking clients
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Customer Service
Communication Skills
Online Sales
Healthcare Knowledge
Problem Solving
Customer Journey Mapping
Customer Care
CRM (Customer Relationship Management)
Experience: Proven experience as a livestream host, presenter, content creator, or in direct sales. Familiarity with the fashion, footwear, or lifestyle sectors is highly preferred.
Platform Expertise: Deep understanding of social commerce platforms, particularly TikTok Shop, including their features, trends, and audience behaviors.
Communication Skills: Exceptional verbal communication with the ability to articulate technical product specifications in a highly accessible and exciting way.
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Data Analysis
E-commerce Management
K-Beauty Market Knowledge
Mandarin Chinese
Business Development
Asian Beauty Brands
Market Entry Strategy
Sales and Marketing
• Basic knowledge of Microsoft Excel
PowerPoint & Google Sheet
• Strong Communication Skills
able to provide concise information
• Market Competitors Analysis & Ecommerce Data Compilation skill
• Positive work attitude and able to work without much supervision