Developing and executing a sales strategy that drives growth for the agency.
Identifying and prospecting potential clients through a range of channels including cold outreach, referrals and networking events.
Building and maintaining strong relationships with clients, acting as a trusted advisor and ensuring their needs are met throughout the project lifecycle.
Conducting market research and analysis to identify emerging trends, opportunities and potential risks to the agency's growth.
Collaborating with our digital strategy, UX, design and development teams to create proposals and pitches that exceed client expectations.
Negotiating contracts and agreements with clients, ensuring mutually beneficial terms that are aligned with agency objectives.
Acts a key point of contact between an organisation and its clients.
Possess thorough telco product knowledge and involved in product / service sales and sell our unique furnished suite solution to various clients within the industry segment.
Manage their set of accounts through proactive outreach to their clients on regular basis.
Manage their clients renewals of their services, grow the account through active up-selling.
Able to effectively communicate with both internal stakeholders and customers.
Ensure SLA and high level of client satisfaction is maintained by hitting their NPS target.
Responsible for achieving monthly, quarterly, and annual sales target.
