Facilitate smooth operational onboarding for new hires, including HR orientation, system setup, access card issuance, and personnel file establishment.
For escalated cases, monitor progress according to the process and follow through until the case is closed — take end-to-end ownership of every case, regardless of issue type.
To provide administrative support to the Industrial Relations team, provide information and assistance in response to a wide variety of inquiries related to all aspects of IR from departmental staffs.