Manage supplier performance in relation to delivery reliability, quality, cost and responsiveness, and challenge suppliers when commitments or service levels are not acceptable.
SOP Compliance & Internal Controls: Train, guide, and audit retail store employees to ensure strict adherence to the Company's Standard Operating Procedures (SOPs) and safeguard internal controls.
Correspondence & Communication: Manage incoming phone calls, WhatsApp, emails, visitor reception, and serve as a liaison between internal teams and external vendors, organizations, government agencies, etc.
Return Goods Handling: Manage the process for returned goods—handlingphysical stock, inspecting item conditions, preparing requireddocumentation, and generating reports.