KOI Cafe Malaysia Hiring! Full Time Assistant Manager of Supply Chain in Selangor, Earn up to MYR 6,000 - Ricebowl

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration or a related discipline.
• Minimum 3-5 years of relevant experience in Supply Chain, inventory planning, logistics or warehouse operations; experience in F&B, retail or other fast-moving multi-site environments is strongly preferred.
• Hands-on experience in inventory planning, forecasting, replenishment and stock-out prevention.
• Able to manage warehouse/logistics personnel and handle operational or disciplinary issues with appropriate judgement and firmness.
• Strong problem-solving ability with a proactive, ownership-driven working style; able to follow matters through to closure without repeated reminders.
• Confident in dealing with suppliers and able to challenge pricing, quality, delivery commitments and service levels when required.
• Strong Excel and data-analysis skills, with the ability to interpret stock, usage, lead-time and cost information.
• Strong organisation, attention to detail and documentation discipline.
• Able to communicate effectively in English, Bahasa Malaysia and Mandarin for coordination with Malaysia operations and international HQ teams in Taiwan and Singapore.

• Lead and manage the day-to-day Supply Chain function, covering inventory planning, replenishment, warehouse operations, logistics, delivery operations and supply continuity.
• Develop and monitor demand forecasts, safety-stock levels, reorder points and replenishment plans to minimise stock-out risk while avoiding unnecessary excess inventory.
• Proactively identify potential shortages, delivery delays, capacity constraints and other supply risks, and put contingency plans in place before outlet operations are affected.
• Manage supplier performance in relation to delivery reliability, quality, cost and responsiveness, and challenge suppliers when commitments or service levels are not acceptable.
• Oversee local and overseas ordering, shipment schedules, import/export arrangements, customs clearance and regulatory documentation.
• Oversee warehouse operations, inbound and outbound planning, route coordination, delivery schedules, space utilisation and inventory accuracy.
• Supervise Supply Chain, warehouse and delivery personnel, including work allocation, operational discipline, performance follow-up and issue resolution.
• Establish, review and improve Supply Chain SOPs, controls, workflows and reporting to strengthen accuracy, timeliness, accountability and risk management.
• Analyse inventory, usage, lead-time and cost data to support better planning, operational decisions and cost control.
• Coordinate with relevant internal departments to support new product launches, outlet openings and other business requirements.
• Provide timely management reporting and escalate material issues early, together with facts, options and recommended actions.
• Drive follow-through on open issues and ensure agreed actions are completed without repeated Management reminders.

Purpose of Job

The Assistant Manager, Supply Chain is responsible for the day-to-day management and reliability of the Supply Chain function across KOI Thé Malaysia operations, with support for Brunei supply-chain requirements where applicable. The role is accountable for ensuring that the right inventory is available at the right place, at the right time and at an appropriate cost, while maintaining strong operational controls and supply continuity.

This is a hands-on management role for an individual who can think ahead, identify risks early, make sound operational judgements, manage people, follow issues through to closure and provide Management with clear recommendations when escalation is required.

What Success Looks Like

• Potential stock shortages are identified and acted on before outlets are affected.
• Inventory levels, ordering and delivery schedules are planned with clear controls and visibility.
• Warehouse, logistics and delivery personnel operate with clear accountability and discipline.
• Supplier issues are challenged and resolved promptly rather than accepted at face value.
• Problems are escalated early with facts, options and recommended actions, not only problem statements.
• Routine Supply Chain matters do not require repeated Management follow-up.

• EPF, SOCSO and EIS
• Insurance Coverage
• Medical, Dental & Wellbeing Benefit
• Performance Bonus*
• Annual Leave (starting from 12 days onwards*)
• *T&C applies