Develop and execute Key Account Management strategies for major and long-term customers, including stakeholder mapping, OPEX planning, and maintenance strategy alignment.
Ensure a high level of customer satisfaction across all service touchpoints.
Actively promote the full range of GEA service offerings, including first service offers, spare parts packages, service agreements, audits, training, service digital products, and upgrades....
To ensure adherence to the Sales Excellence Process.
Prepare tender submissions, attend tender negotiations, and secure sales orders.
Provide support and services to existing and new clients to maintain and/or establish new business relationships and contacts, planning design influence and future sales....
Promote and sell the NCS aftermarket products, including Service Agreements, Repairs, Field Services and Upgrades as offered to all existing and new customers.
Be responsible for the maintenance and growth of the Service Contract business for all product groups of the CEIG Group in the assigned sales territory.
Evaluate needs and negotiate contracts directly with key accounts or indirectly with 3rd Party Service Providers subject to designation of authority....
Builds and maintains good relationships with design institutes and promote the product branding through promotion activities.
Establishes and maintains long-term channel partner relationships with strategically important customers (key owners, architects, consultants and contractors) to influence opportunities.
Provide training to internal and external distributors....
Provide feedback and submit reports as required by the Business Line Manager on all sales-related activities, market information, competitor actions, and market intelligence.
Develop and maintain strong relationships with key customers and distributors.
When possible, support the promotion of services and products from the Oil-free Air range....
Candidates should possess proven Sales and Customer Service skills to build relationships, negotiate agreements, and provide responsive follow-up.
Relevant experience in transformers/switchgears, electrical engineering, power systems, or industrial/commercial electrical projects MV/HV is highly beneficial.
Diploma or degree in Electrical Engineering or a related technical field is preferred....