Administration Management
Team Management
Office Management
Administrative Support
Record Keeping
Organizational Skills
Time Management
Problem-Solving
Attention to Detail
Communication Skills
Maintain an updated customer database with contact details, order history, preferences, and feedback; schedule regular check-ins or visits to stay top-of-mind.
Serve as the first point of contact for complaints and feedback; listen, document, and resolve issues professionally, escalating to management with full incident summaries when needed.
Follow up post-resolution to ensure customer satisfaction; compile feedback trends and share with management for continuous improvement.
...
Microsoft Office
CRM tools
WhatsApp Business
1–2 years of experience in sales coordination
customer service
or account management (F&B or FMCG experience is a strong advantage)
Maintain an updated customer database with contact details, order history, preferences, and feedback; schedule regular check-ins or visits to stay top-of-mind.
Serve as the first point of contact for complaints and feedback; listen, document, and resolve issues professionally, escalating to management with full incident summaries when needed.
Follow up post-resolution to ensure customer satisfaction; compile feedback trends and share with management for continuous improvement.
...
Microsoft Office
CRM tools
WhatsApp Business
1–2 years of experience in sales coordination
customer service
or account management (F&B or FMCG experience is a strong advantage)
Maintain an updated customer database with contact details, order history, preferences, and feedback; schedule regular check-ins or visits to stay top-of-mind.
Serve as the first point of contact for complaints and feedback; listen, document, and resolve issues professionally, escalating to management with full incident summaries when needed.
Follow up post-resolution to ensure customer satisfaction; compile feedback trends and share with management for continuous improvement.
...
Microsoft Office
CRM tools
WhatsApp Business
1–2 years of experience in sales coordination
customer service
or account management (F&B or FMCG experience is a strong advantage)
Maintain an updated customer database with contact details, order history, preferences, and feedback; schedule regular check-ins or visits to stay top-of-mind.
Serve as the first point of contact for complaints and feedback; listen, document, and resolve issues professionally, escalating to management with full incident summaries when needed.
Follow up post-resolution to ensure customer satisfaction; compile feedback trends and share with management for continuous improvement.
...
Microsoft Office
CRM tools
WhatsApp Business
1–2 years of experience in sales coordination
customer service
or account management (F&B or FMCG experience is a strong advantage)
Strong in time management and multitasking skills
proactive with a positive working attitude
Able to handle confidential information professionally
Possesses excellent problem-solving and coordination abilities
Strong in time management and multitasking skills
proactive with a positive working attitude
Able to handle confidential information professionally
Possesses excellent problem-solving and coordination abilities
Strong in time management and multitasking skills
proactive with a positive working attitude
Able to handle confidential information professionally
Possesses excellent problem-solving and coordination abilities
Strong in time management and multitasking skills
proactive with a positive working attitude
Able to handle confidential information professionally
Possesses excellent problem-solving and coordination abilities
Strong in time management and multitasking skills
proactive with a positive working attitude
Able to handle confidential information professionally
Possesses excellent problem-solving and coordination abilities