Prepare and deliver persuasive sales proposals and presentations, effectively communicating the value proposition of PHH Metal 1 Sdn Bhd's products and services to prospective clients.
Negotiate pricing and contract terms with clients, ensuring profitability and alignment with company objectives, while adhering to ethical sales practices.
Utilize Customer Relationship Management (CRM) systems to track sales activities, manage customer interactions, and generate reports on sales performance, providing accurate and timely information to management.
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Ensure daily business conduct within business SOP and Code of Conducts
Build and maintain positive work relationships with internal & external business partners to create a rapport that facilitates patronage and generates revenue
Employ knowledge of products and services in providing appropriate response, enquiries and in assisting with the resolution of issues or complaints
...
Handle customer inquiries and resolve issues promptly and professionally, demonstrating excellent problem-solving skills and a commitment to exceptional service.
Conduct market research to identify emerging travel trends and opportunities, and contribute to the development of innovative tour products and marketing strategies.
Build and maintain strong relationships with clients, understanding their travel history and preferences to offer proactive and customized travel solutions.
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Teamwork: Ability to work both independently and as part of a team.
Bonus: Candidates with a GDL License will be given priority consideration.
Fresh graduates
automotive technicians
or those from the automotive repair industry are highly encouraged to apply.
Strong coordination and follow-up skills with the ability to manage multiple tasks and priorities
Comfortable with Microsoft Office / Google Workspace and quick to learn new digital and productivity tools.
Good written and spoken English and Mandarin.
Able to support occasional events outside normal working hours when required
Follow up with customers to understand their needs, provide suitable product recommendations, and enhance overall customer experience.
Manage customer records and support CRM database updates to ensure accurate customer information for follow-up activities.
Support the planning and execution of online and offline member activities, including Member Days, VIP events, customer appreciation events, and customer engagement activities.
...
customer engagement
or membership management are preferred.
and after-sales service is preferred.
Able to communicate and write in basic English and Chinese.
Possess strong problem-solving skills with a customer-focused mindset and empathy.
Marketing Strategy
Market Research
Product Marketing
Brand Management
Digital Marketing
Content Creation
Campaign Management
SEO/SEM
Team Leadership
Social Media Marketing
Assist in preparing detailed reports on the progress and results of marketing campaigns.
Assist in sales/promotion/briefing/ of new sales promotions/ campaign or product launches to the Operations Team and ensure effective and timely activities roll out and motivate participation from the outlets for promotions and campaigns results.
Actively follow through, track, monitor, and analyze all sales and promotions executions against sales objectives and evaluate ROI for marketing activities.
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Restaurant Management
Staff Training and Development
Inventory Management
Customer Service Excellence
Operations Management
Food Safety and Sanitation
Team Leadership
Organized
Time Management
Multitasking
Purchasing
Administration Management
Microsoft Office
SAP
Event Marketing
English Language
Mandarin
able to adapt fast pace working environment
willing to learn
participate in events (bookfair/bookfest)
promotion planning
liaise with marketing team for activities