You will keep our customers happy. You will be responsible for maintaining a high level of customer satisfaction across all our platforms (Facebook, Instagram, TikTok, Shopee), ensuring every interaction is positive.
You will help us get better. You will contribute to the continued development and improvement of our customer service by identifying areas where we can smooth out processes or improve the experience.
You will coordinate with operations. You will work closely with warehouse personnel to monitor service levels, ensuring that orders are being fulfilled correctly and solving any shipping issues that arise.
...
Customer Support
Sales Skills
Communication Skills
Problem Solving
Product Knowledge
Order Processing
CRM Software
Upselling Techniques
Active Listening
Time Management
E-commerce Platforms
Conflict Resolution
Responsible for monthly payroll calculation; complete declaration and payment of EPF, SOCSO, PCB as well as routine payments via official government portals.
Coordinate induction and vocational training for new hires, execute training plans; liaise with external training providers, track and collect feedback on training outcomes.
Maintain employee relations, mediate communication between staff and management, plan and organize staff activities.
...
Responsible for monthly payroll calculation; complete declaration and payment of EPF, SOCSO, PCB as well as routine payments via official government portals.
Coordinate induction and vocational training for new hires, execute training plans; liaise with external training providers, track and collect feedback on training outcomes.
Maintain employee relations, mediate communication between staff and management, plan and organize staff activities.
...
Responsible for monthly payroll calculation; complete declaration and payment of EPF, SOCSO, PCB as well as routine payments via official government portals.
Coordinate induction and vocational training for new hires, execute training plans; liaise with external training providers, track and collect feedback on training outcomes.
Maintain employee relations, mediate communication between staff and management, plan and organize staff activities.
...
Responsible for monthly payroll calculation; complete declaration and payment of EPF, SOCSO, PCB as well as routine payments via official government portals.
Coordinate induction and vocational training for new hires, execute training plans; liaise with external training providers, track and collect feedback on training outcomes.
Maintain employee relations, mediate communication between staff and management, plan and organize staff activities.
...
E-commerce Management
Digital Marketing
Product Merchandising
Sales Analysis
Customer Service
Inventory Control
Online Advertising
Market Research
Communication Skills
Problem Solving