Manage stock inventory to ensure optimal supply levels within contractual agreements, and partner with internal DKSH departments and Business Units to align client business plans and ensure effective cross-functional implementation
Identify potential new markets and develop structured market entry strategies, while supporting the building of Key Opinion Leader (KOL) relationships through cross-functional planning and engagement
Lead product training programs to equip the sales team with the technical expertise needed to confidently and effectively represent the product portfolio
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Support / Implement approved Marketing budget and allocate toward optimizing utilization of funds in raising brand awareness and promoting sell-through.
To resourcefully gather general market trend, market share and competitive information as guidance in gauging effectiveness of marketing activities.
To ensure optimum balance between various marketing activities:
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Cross-Functional Collaboration: Align with Prepaid, Postpaid, and other core teams to ensure cohesive product integration. Seek alignment with governance frameworks from Product Management and Strategy.
Product Innovation: Partner with Tech GTM to introduce new capabilities and enhance bundled offerings. Ensure readiness for seamless product launches.
Operational Consistency: Streamline processes for efficient product delivery and maintain SOPs to support fast time-to-market.
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Formulate and monitor Advertising and Promotions (A&P) strategies, assessing their effectiveness against objectives and conducting financial feasibility studies to ensure alignment with profit targets
Gather and analyze market trends, market share data, and competitive intelligence to evaluate marketing effectiveness and guide strategic product and brand decisions
Ensure the product range and selection meets evolving market trends and patient preferences, while maintaining inventory levels within contractual agreements
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Monetization & Commercial Acumen: Develop robust business cases, financial models, and effective monetization strategies to ensure product profitability and sustainable growth.
Go-to-Market (GTM): Oversee and lead impactful product launches, coordinating cross-functional GTM strategies with Marketing, Sales, and Editorial teams.
Performance & Optimization: Own and drive key performance indicators (KPIs), lead data-driven optimization efforts for growth and engagement, and provide clear performance reporting to stakeholders.
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Deeply understand operational workflows, pain points, and fulfillment challenges to identify product gaps and opportunities that drive growth, efficiency, and experience improvement.
Scope, prioritize, and execute initiatives based on quantifiable business impact, balancing long-term innovation with near-term delivery.
Continuously explore cross-functional synergies across product lines, including supply chain, fulfillment, and operational systems — to unlock process efficiency and business scalability.
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Support SPC software activities, including customer onboarding, trial setup, demo preparation, common product questions, and product behavior confirmation.
Support product issue follow-up by testing and reproducing reported issues, communicating with engineering teams, and tracking status until closure.
Collect and organize feedback from customers, sales, support, engineering, and product teams, and maintain requirement, issue, and enhancement request trackers.
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Experience: At least 5 years of product management experience (or equivalent), with a proven track record of building and scaling data-driven or AI-powered consumer products, ideally in personalization, growth, or lifecycle marketing.
AI Tool Fluency You use AI tools actively in your day-to-day work - to analyse, prototype, and accelerate decisions. You have intuition about where LLMs add value and where they fall short for CLM system.
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Supporting the Product Development & Management team on ad-hoc tasks and strategic projects.
Keeping abreast of industry trends and contributing fresh, customer-centric ideas to enhance product strategy.
As product development and management intern, support ongoing projects by conducting research, gathering data, or providing administrative support. Learning and Training: Interns will participate in learning opportunities, training sessions, and workshops to gain practical skills and knowledge.
Conduct prompt Corrective Maintenance (CM), system troubleshooting, and ad-hoc emergency fault repairs to secure strict client SLA uptimes
Develop and author detailed technical documentation, including PM/CM logs, site incident write-ups, and FMS end-user manuals.
Liaise directly with ground-level client personnel (Pump Station Attendants and Station Supervisors) to ensure effective, day-to-day operations and gather technical feedback.
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Conduct prompt Corrective Maintenance (CM), system troubleshooting, and ad-hoc emergency fault repairs to secure strict client SLA uptimes
Develop and author detailed technical documentation, including PM/CM logs, site incident write-ups, and FMS end-user manuals.
Liaise directly with ground-level client personnel (Pump Station Attendants and Station Supervisors) to ensure effective, day-to-day operations and gather technical feedback.
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Conduct prompt Corrective Maintenance (CM), system troubleshooting, and ad-hoc emergency fault repairs to secure strict client SLA uptimes
Develop and author detailed technical documentation, including PM/CM logs, site incident write-ups, and FMS end-user manuals.
Liaise directly with ground-level client personnel (Pump Station Attendants and Station Supervisors) to ensure effective, day-to-day operations and gather technical feedback.
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Think at the platform level, weighing how your suad's decision affect the wider system
Translate the nulti- jurisdiction domain into product the squad can build, working with compliance and operations so the platform handles statutory differences across markets
Make the prioritisation calls when scope, time and quality pull against each other, and hold delivery to the measures you set
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