Mangrove Living Hiring! Full Time Retail Sales Assistant (NU Empire) in Selangor, Earn up to MYR 2,500 + additional compensation - Ricebowl

Provide exceptional customer service by greeting customers, understanding their needs, and offering personalized product recommendations for bedding and home essentials.

Achieve and exceed sales targets by effectively utilizing sales techniques, promoting special offers, and building rapport with customers.

Maintain a well-organized and visually appealing sales floor, ensuring products are attractively displayed and inventory levels are accurately managed.

Process customer transactions accurately and efficiently using the point-of-sale (POS) system, handling cash, credit card, and other payment methods.

Assist with inventory management, including receiving new stock, restocking shelves, and conducting regular stock takes to minimize discrepancies.

Possess a strong understanding of Mangrove Living's product range, including materials, benefits, and care instructions, to confidently answer customer inquiries.

Collaborate effectively with team members to ensure smooth store operations, support colleagues, and contribute to a positive work environment.

Maintain a professional appearance and demeanor at all times, representing the Mangrove Living brand with integrity and enthusiasm.

Handle customer inquiries and resolve complaints promptly and professionally, escalating issues to management when necessary.

Stay updated on product knowledge, sales trends, and company promotions through ongoing training and self-study.

Greet and assist customers in a friendly and professional manner, understanding their needs and preferences for bedding and home essentials.

Provide expert product knowledge and recommendations, guiding customers through the features and benefits of various items to facilitate purchasing decisions.

Achieve and exceed individual and team sales targets through effective sales techniques and customer engagement.

Maintain a visually appealing and organized store environment, including stocking shelves, arranging displays, and ensuring cleanliness.

Process customer transactions accurately and efficiently using the point-of-sale (POS) system, handling cash, credit, and other payment methods.

Handle customer inquiries, complaints, and returns with empathy and efficiency, aiming for satisfactory resolutions.

Assist with inventory management, including receiving stock, conducting cycle counts, and reporting discrepancies.

Stay updated on product promotions, new arrivals, and company policies to better serve customers and achieve sales goals.

Collaborate with team members to ensure a seamless and positive shopping experience for all customers.

Contribute to a positive and dynamic team atmosphere, supporting colleagues and participating in store meetings and training sessions.