• Make sure that everything from raw materials to finished products meets quality and safety standards specified in the purchasing documentation.
• All production processes, whether large or small, require elements of quality control and all inspection and testing is carried out to specified requirements that have been agreed between the purchaser and the supplier.
• Make sure that everything from raw materials to finished products meets quality and safety standards specified in the purchasing documentation.
• All production processes, whether large or small, require elements of quality control and all inspection and testing is carried out to specified requirements that have been agreed between the purchaser and the supplier.
• Make sure that everything from raw materials to finished products meets quality and safety standards specified in the purchasing documentation.
• All production processes, whether large or small, require elements of quality control and all inspection and testing is carried out to specified requirements that have been agreed between the purchaser and the supplier.
Asset & Vehicle ManagementTrack and manage company assets, including PDA devices.Oversee vehicle management, ensuring proper maintenance, fuel usage, and availability for daily operations.
Driver Management & Pickup ProcessSupervise and coordinate drivers to ensure efficient pickup operations.Ensure adherence to SOPs for the pickup process, including scanning and parcel handling.
Seller & Partner ManagementManage expectations and communication with sellers and partners regarding pickup arrangements.Address and resolve any pickup-related concerns or escalations.
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Asset & Vehicle ManagementTrack and manage company assets, including PDA devices.Oversee vehicle management, ensuring proper maintenance, fuel usage, and availability for daily operations.
Driver Management & Pickup ProcessSupervise and coordinate drivers to ensure efficient pickup operations.Ensure adherence to SOPs for the pickup process, including scanning and parcel handling.
Seller & Partner ManagementManage expectations and communication with sellers and partners regarding pickup arrangements.Address and resolve any pickup-related concerns or escalations.
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Inventory control: Monitor customer orders, customised products and inventory ageing, and coordinate the application of the First-In, First-Out (FIFO) principle.
Order fulfilment: Coordinate shipment quantities and delivery arrangements with Sales, Production, Warehouse, Logistics and external service providers.
Performance monitoring: Monitor the execution of sales and production plans, analyse variances against actual results, and coordinate the necessary corrective adjustments.
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Sales and Demand Planning
Order Management and Fulfilment
Production and Inventory Coordination
Logistics and Delivery Coordination
Data Analysis and Microsoft Excel
Serve as the main point of contact for external regulatory authorities and internal teams on regulatory matters.
Oversee daily QC testing for physical, chemical, and microbiological parameters for raw materials, packaging materials, in-process samples, and finished products.
Establish, review, and maintain QA documentation, including Standard Operating Procedures (SOPs), Certificate of Analysis (CoA), Batch Production Records (BPR), and product specifications.
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Prepare and maintain monthly operational reports, including P&L statements and Net Trading Square Footage reports.
Provide administrative support for Store Operations, including stationery procurement, maintaining store contact records, and coordinating courier correspondence.
Prepare monthly Store Manager duty rosters and support operational planning activities.
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Prepare and maintain monthly operational reports, including P&L statements and Net Trading Square Footage reports.
Provide administrative support for Store Operations, including stationery procurement, maintaining store contact records, and coordinating courier correspondence.
Prepare monthly Store Manager duty rosters and support operational planning activities.
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Prepare and maintain monthly operational reports, including P&L statements and Net Trading Square Footage reports.
Provide administrative support for Store Operations, including stationery procurement, maintaining store contact records, and coordinating courier correspondence.
Prepare monthly Store Manager duty rosters and support operational planning activities.
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Prepare and maintain monthly operational reports, including P&L statements and Net Trading Square Footage reports.
Provide administrative support for Store Operations, including stationery procurement, maintaining store contact records, and coordinating courier correspondence.
Prepare monthly Store Manager duty rosters and support operational planning activities.
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Prepare and maintain monthly operational reports, including P&L statements and Net Trading Square Footage reports.
Provide administrative support for Store Operations, including stationery procurement, maintaining store contact records, and coordinating courier correspondence.
Prepare monthly Store Manager duty rosters and support operational planning activities.
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Work closely with the QC team to translate quality failures into process fixes; if a specific defect is recurring, you find the root cause in the workflow.
Monitor compliance with Carsome Certified Quality Standards and develop "Corrective Action Plans" for teams or vendors falling short.
Analyze the warranty and claims process to identify delays; implement automated or simplified workflows to improve customer response times.
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