Human Resources Management
Talent Acquisition
Compensation and Benefits
HR Policies and Procedures
Employee Relations
Mandarin Language Proficiency
Performance Management
Basic Understanding of PLC Programming
Ability to perform troubleshooting and support commissioning activities.
Willingness to work hands-on with control panels
wiring
and equipment setup
Follow up with customers to understand their needs, provide suitable product recommendations, and enhance overall customer experience.
Manage customer records and support CRM database updates to ensure accurate customer information for follow-up activities.
Support the planning and execution of online and offline member activities, including Member Days, VIP events, customer appreciation events, and customer engagement activities.
...
customer engagement
or membership management are preferred.
and after-sales service is preferred.
Able to communicate and write in basic English and Chinese.
Possess strong problem-solving skills with a customer-focused mindset and empathy.