Support promotional activities, local marketing initiatives and customer engagement programmes to increase store traffic and sales when require.
Monitor daily operational performance, customer traffic, productivity and service quality, and recommend improvement opportunities to the Store Manager including promotional activities when required.
Ensure all Standard Operating Procedures (SOPs), operational standards, company policies and daily operational checklists are consistently implemented and complied with.
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Microsoft Word
Excel
PowerPoint
Project Management
Stakeholder Management
Analytical Skills
Problem-solving
Organizational Skills
Communication Skills
Time Management
Develop, track and report on key performance indicators (KPIs) related to equipment reliability, maintainability, and cost avoidance due to early fault detection. Define opportunities and drive continuous improvement activities in the area of equipment reliability.
Be available to respond to any off-shift hours maintenance emergencies.
Proactively coaches, counsels, manages and directs Technicians in assignments relative to department priorities, sense of urgency, and utilization of multiple skill sets.
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Develop, track and report on key performance indicators (KPIs) related to equipment reliability, maintainability, and cost avoidance due to early fault detection. Define opportunities and drive continuous improvement activities in the area of equipment reliability.
Be available to respond to any off-shift hours maintenance emergencies.
Proactively coaches, counsels, manages and directs Technicians in assignments relative to department priorities, sense of urgency, and utilization of multiple skill sets.
...
Develop, track and report on key performance indicators (KPIs) related to equipment reliability, maintainability, and cost avoidance due to early fault detection. Define opportunities and drive continuous improvement activities in the area of equipment reliability.
Be available to respond to any off-shift hours maintenance emergencies.
Proactively coaches, counsels, manages and directs Technicians in assignments relative to department priorities, sense of urgency, and utilization of multiple skill sets.
...
Develop, track and report on key performance indicators (KPIs) related to equipment reliability, maintainability, and cost avoidance due to early fault detection. Define opportunities and drive continuous improvement activities in the area of equipment reliability.
Be available to respond to any off-shift hours maintenance emergencies.
Proactively coaches, counsels, manages and directs Technicians in assignments relative to department priorities, sense of urgency, and utilization of multiple skill sets.
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Pastry Preparation
Inventory Management
Teamwork
Food Safety and Hygiene
Attention to Detail
Time Management
Culinary
Culinary Expertise
Hygiene and Safety Standards
Quality Control
Team Management
To assist Operation Executive / Operation Manager coordinate and communicate with HQ backend to ensure daily, weekly or monthly routine duties complete as per schedule
Assist Operation team to prepare stock take with make sure outlet planogram is updated and ensure outlet stock take accomplish as planning
Assist to handle customer inquiries or complaints in a polite manner
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