Oversee the payroll process, ensuring accuracy, timeliness, and compliance with all statutory requirements, leveraging HR information technology systems for efficiency.
Administer and enhance HR information systems (HRIS) to streamline HR processes, improve data accuracy, and generate insightful HR reports for strategic decision-making.
Foster a positive and productive work environment by addressing employee grievances, conducting investigations, and promoting employee engagement initiatives.
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Maintain professional and effective working relationships with new clients and relevant business units, and accurately assess the risks of the onboarding applications.
Manage client inquiries and resolve queries or issues promptly throughout the onboarding and periodic review processes.
Assist new clients with the technical setup and activation of their accounts within the company's systems.
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KYC Procedures
AML Regulations
Financial Crime
Customer Due Diligence
Risk Assessment
Regulatory Compliance
Data Verification
Transaction Monitoring
Attention to Detail
Analytical Skills
Communication Skills
Problem Solving
Recruitment & Selection: Oversee the full recruitment process, including resume screening, assessments, interviews, and candidate recommendations. Develop and maintain talent pipelines and recruitment channels, liaising with external agencies. Manage employee onboarding, offboarding, internal transfers, and employment contracts.
Training & Development: Conduct Training Needs Analysis (TNA) and propose training programs aligned with business objectives. Coordinate with internal teams and external vendors, including HRDF-registered providers, to ensure effective training delivery. Implement a range of learning initiatives, such as in-house training, external programs, HRDF-claimable courses, and e-learning modules.
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Recruitment & Selection: Oversee the full recruitment process, including resume screening, assessments, interviews, and candidate recommendations. Develop and maintain talent pipelines and recruitment channels, liaising with external agencies. Manage employee onboarding, offboarding, internal transfers, and employment contracts.
Training & Development: Conduct Training Needs Analysis (TNA) and propose training programs aligned with business objectives. Coordinate with internal teams and external vendors, including HRDF-registered providers, to ensure effective training delivery. Implement a range of learning initiatives, such as in-house training, external programs, HRDF-claimable courses, and e-learning modules.
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Administrative Support
Office Management
Data Entry
Record Keeping
Communication Skills
Time Management
Organization Skills
Attention to Detail
Problem Solving
Teamwork
Customer Service
Assist in the preparation of reports, presentations, and other documents, ensuring accuracy and adherence to company standards.
Provide administrative support to various departments, including HR and accounting, by managing employee records, processing invoices, and tracking expenses.
Maintain office supplies inventory, placing orders as needed and ensuring the availability of essential materials.
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Assist in the preparation of reports, presentations, and other documents, ensuring accuracy and adherence to company standards.
Provide administrative support to various departments, including HR and accounting, by managing employee records, processing invoices, and tracking expenses.
Maintain office supplies inventory, placing orders as needed and ensuring the availability of essential materials.
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Assist in the preparation of reports, presentations, and other documents, ensuring accuracy and adherence to company standards.
Provide administrative support to various departments, including HR and accounting, by managing employee records, processing invoices, and tracking expenses.
Maintain office supplies inventory, placing orders as needed and ensuring the availability of essential materials.
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Assist in the preparation of reports, presentations, and other documents, ensuring accuracy and adherence to company standards.
Provide administrative support to various departments, including HR and accounting, by managing employee records, processing invoices, and tracking expenses.
Maintain office supplies inventory, placing orders as needed and ensuring the availability of essential materials.
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Maintain data to support management oversight (local, regional and global) of process effectiveness and enable processing risks to be identified and managed quickly
Leverage technology, automation, and data analytics to improve client lifecycle management. Look for opportunities to add value and reduce the costs of processing
Collaborate with global and regional teams to ensure alignment of onboarding processes with organizational goals
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Cross-Department Coordination & Process Improvement — Spot recurring bottlenecks between Sales & Client Success and Operations, suggest improvements, and support both teams with coordination and reporting — always handling client information with strict confidentiality.
Degree in Business Administration or a related field.
Prospect and develop new driver acquisition channels, including automotive workshops, driving schools, vehicle dealers, rental operators and online or offline driver communities.
Promote Lalamove’s Driver-Refer-Driver programme to external drivers and potential referrers, clearly explaining its benefits, mechanics and eligibility requirements.
Develop and manage referrer and affiliate activities that generate consistent, high-quality driver leads and registrations.
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Prospect and develop new driver acquisition channels, including automotive workshops, driving schools, vehicle dealers, rental operators and online or offline driver communities.
Promote Lalamove’s Driver-Refer-Driver programme to external drivers and potential referrers, clearly explaining its benefits, mechanics and eligibility requirements.
Develop and manage referrer and affiliate activities that generate consistent, high-quality driver leads and registrations.
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