Recruitment & Onboarding: Involve in Blue Collar roles recruitment process including screening resumes, scheduling interviews, interview, preparing offer letters, HR induction/onboarding.
Attendance & Recordkeeping: Assist with payroll processing by ensuring accurate data entry and recordkeeping. Update and upkeep of employees' compensation & benefits record.
HR Operations: Administering employee benefits, maintaining HR documentation and records, ensuring compliance with policy and Employment Act, foreign worker administration, responding to employee inquiries related to HR matters.
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Explain and set expectations on product and terms and conditions of fibre installation. Be willing to explore and adapt new ways to enhance customer experience and propose ideas to minimize customer complaints.
Ensure all scheduled fibre installations and troubleshooting tasks are completed with minimal return orders, and work with fibre infra partners and installers to resolve any on-ground issues including disputes.
Liaise with partners to secure appointments and resolve on ground issues.
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