TikTok & Shopee Ads management: set up ad campaigns, monitor spend & conversion, optimize ad strategy and control ad cost.
Data analysis: monitor daily & weekly KPIs including GMV, CTR, conversion rate, return rate. Prepare weekly reports and sync with China team. Research competitors and local festival consumption trends (Hari Raya, Chinese New Year etc.).
Liaise with local logistics and customer service, resolve order issues and customer enquiries.
...
Coffee Preparation
Customer Service
Point of Sale (POS)
Beverage Knowledge
Teamwork
Time Management
Food Safety
Inventory Management
Latte Art
Communication Skills
Problem Solving
Production Planning
Operations Management
Quality Control
Inventory Management
Team Leadership
Process Improvement
Supply Chain
Budget Management
Safety Compliance
Lean Manufacturing
Problem Solving
Resource Allocation
Healthcare Management
Patient Care
Medical Knowledge
Customer Service
Clinic Operations
Data Management
Computer Literacy
Inventory Management
Medicine