Manage influencer engagement and campaigns, including operational activities related to influencers (contracts, briefs, discount code creation, etc)
Manage social media channels which include copywriting, creating engaging and effective contents, and create, produce and edit bite-sized videos relatable to our target audience
Ideate, produce and execute contents for marketing materials and collaterals across online (website and social media) and offline channels
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Attend to purchaser enquiries and provide timely, professional customer service from booking until house completion.
Attend to walk-in customers by providing clear and accurate explanations of products, pricing, and project developments to assist customers in making informed purchasing decisions and to close sales.
Build, project, and maintain strong relationships with key and potential customers to expand the customer base, enhance customer loyalty, and strengthen company branding.
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Coordinate with internal staff, clients, and vendors to establish the requirements for an event, and serve as liaison to senior executives, government officials, and industry leaders throughout the planning process.
Locate resources, visit sites, and lead pre-event meetings to help staff make decisions about event design.
Plan and facilitate logistics for all events, including contract negotiations, guest lists, venue preparation, presentation materials, security, catering, entertainment, transportation, equipment, decor, and marketing materials.
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Inspect, assess, and document returned parcels, report discrepancies, and maintain accurate return tracking for reconciliation.
Execute product repackaging in line with campaign requirements and operational timelines.
Manage daily stock requests for campaigns, track operational subscriptions and payment deadlines, and coordinate with Finance for timely processing.
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Affiliate Relationship Management• Maintain strong day-to-day relationships with affiliates and creators.• Follow up consistently to improve engagement and activation rates.• Support retention of high-performing affiliates through proactive communication and relationship building.• Help diversify affiliate contribution and reduce over-reliance on a small number of creators.
Partnership Support• Assist in identifying and coordinating brand collaborations and partnership opportunities.• Support partnership communications, negotiation preparation, and execution.• Manage partner deliverables to ensure smooth collaboration and successful outcomes.• Contribute to revenue growth through strategic affiliate and partnership initiatives.
We are looking for a passionate, proactive, and results-driven Affiliate Executive to support the growth of our affiliate and partnership channels. This role is ideal for someone who enjoys working with creators, influencers, affiliates, and strategic partners while managing campaigns and driving business growth through strong relationship management and operational execution.
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