Adhere to the company’s Performance Management Framework (PMF) by understanding assigned KPIs, tracking achievements, maintaining performance records, and taking ownership of continuous improvement.
Correspondence & Communication: Manage incoming phone calls, WhatsApp, emails, visitor reception, and serve as a liaison between internal teams and external vendors, organizations, government agencies, etc.
HR Policies & Compliance: Develop, implement, and improve HR policies, employee handbooks, SOPs, and procedures in compliance with Malaysian labour laws.
Assist in administration tasks which includes documentation, filing, correspondences, coordinating & following up on pending matters & business support functions.