Team Leadership
Food and Beverage Management
Point of Sale (POS) Systems
Menu Knowledge
Health and Safety Standards
Customer Service
Staff Training
Inventory Management
Serve as a key communication link between internal technical teams and external customers, ensuring customer requirements are properly addressed and project schedules are maintained.
Monitor sales projects from the initial enquiry and quotation stage through delivery and after-sales support, ensuring timely completion and alignment with agreed requirements.
Identify potential operational delays, logistical issues, or sales obstacles and recommend timely solutions to minimize disruptions....
Previous retail/customer service experience is an advantage
Friendly
well-groomed
and customer-oriented personality
Good communication and interpersonal skills
Able to work in a fast-paced environment
Responsible
punctual
and willing to learn
Basic knowledge of cashier/POS system is an added advantage
Able to communicate in Bahasa Malaysia and English
IT Management
Network Administration
System Administration
Cybersecurity
Cloud Computing
IT Support
Project Management
Data Management
IT Infrastructure
Lead and motivate the front-of-house and back-of-house teams, fostering a collaborative work environment and ensuring all staff are trained on operational procedures and food safety protocols.
Uphold stringent food safety and hygiene standards, conducting regular checks and ensuring compliance with all health regulations.
Support the Restaurant Manager in staff scheduling, performance monitoring, and implementing training programs for new and existing employees....
Stakeholder Liaison: Act as the primary point of contact between internal technical teams and external clients to ensure customer satisfaction and project timelines are met.
Project Monitoring: Oversee the lifecycle of sales projects—from initial inquiry to after-sales service—ensuring they are completed on time and within scope.
Risk Management: Identify potential operational bottlenecks or sales challenges and propose proactive solutions to the manager....
Strategic Collaboration: Partner with internal creative teams and external agencies for media buying and high-energy on-ground activations.
Partnership Management: Act as a key liaison for external partners, including mall management, wholesale buyers, other brands, and diverse sales platforms.
Product Rollouts: Lead the marketing execution for new product launches, ensuring every store in our network is ready to wow our customers....
Drive new business development and identify market opportunities.
Collaborate closely with cross functions team, designs, sourcing and purchasing (for proposal direction) and Operations (for delivery assurance), to ensure timely order fulfilment and service delivery to optimize workflow and processes to enhance efficiency and reduce costs.
Ensure team compliance with full data entry and accuracy of IT system....