Drive and support business transformation initiatives within the assigned portfolio, particularly in change management and communication efforts involving people impact.
Collaborate closely with relevant HR Centres of Excellence (COEs) to plan and lead the implementation of HR frameworks, processes and initiatives, including development planning, annual performance and salary review exercises, capability development and employee engagement programmes.
Oversee day-to-day people operations, including hiring, onboarding/offboarding, data management, reporting & analytics, employee relations and grievance handling, in collaboration with relevant HR teams.
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Create/maintaining an updated HR Knowledge database; a common repository for HR policies, Standard Operating Procedures (SOPs), letter templates, forms and tools to promote operational consistency.
Monitor regulatory changes and assess policy implications.
Coordinate with Legal, Risk, and Audit teams to ensure compliance.
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Handle disciplinary processes including investigation, documentation and issuance of show cause letters, termination letters and other disciplinary correspondence.
Support and coordinate domestic inquiries and grievance handling where required.
Provide guidance to employees and managers on HR policies, disciplinary procedures and employment-related matters.
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Partner with country and regional leadership to embed a high-performance, future-ready organizational culture
Act as a trusted advisor to country leadership on organizational structure, talent strategy, and workforce effectiveness
Lead strategic workforce planning, including support for mergers and acquisitions (M&A), demand forecasting, capability gap analysis, and talent deployment
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Drive organizational design initiatives that improve operational efficiency and effectiveness across business functions
Steer the performance management agenda with business leaders, ensuring robust differentiation, capability development, and timely interventions that raise overall organizational performance
Partner with the rewards function to develop market-driven compensation recommendations that strengthen employee performance, engagement, and retention
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Work on items linked to compensation, benefits, and HR policies, while fostering clear communication to enhance employee understanding and satisfaction.
Use dashboards and data analytics to monitor personal and team performance, identifying and following up on continuous improvement opportunities.
Support and contribute to HR process improvement initiatives and projects relating to employee life cycle.
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