Provide comprehensive administrative support to the management team and sales staff, including managing schedules, preparing reports, and handling correspondence.
Compliance & Quality ControlEnsure all documents submitted by sales staff meet bank and company compliance standards.Conduct basic checks on loan applications before submission to Processor Manager.
Maintain accurate and timely updates in HIMS (Housing Integrated Management System) for purchaser data, SPA status, billing, and collection, and maintain orderly filing/e-filing, proper documentation, prompt payment processing, and imposing late payment interest when required.
Maintain good working relationships with business associates and clients, manage correspondence, keep proper records, and coordinate meetings, appointments, flights, and travel arrangements.