37 Helpdesk Jobs in Kuala Lumpur - June 2026 - High Salaries

Showing 37 jobs results for "helpdesk" in Kuala Lumpur

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MYR2,500 - MYR3,500 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Monitor documents despatch and received
  • Recording documents flow and filing
  • To perform day to day general administrative tasks ...
Data Entry Communication Skills
+5
Posted
9 days ago
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MYR3,000 - MYR3,500 monthly

KL City, Selangor

Near Train Station
  • Troubleshoot customer problems, offering effective solutions and escalating complex issues to senior team members when necessary.
  • Proactively identify opportunities to improve customer satisfaction and enhance the overall customer experience.
  • Follow up with customers to ensure their issues have been resolved and that they are satisfied with the service provided. ...
Customer service Problem Solving
+8
Posted
a day ago
Undisclosed

KL City, WP Kuala Lumpur

Near Train Station
  • Collaborate with technical teams, vendors, and stakeholders to resolve system-related issues and ensure seamless service delivery.6. Monitor system performance and proactively identify potential issues or service disruptions, taking preventive actions where possible.
  • Service Delivery Management
  • Ensure the delivery of high-quality IT services to clients by managing service performance, maintaining customer satisfaction, and driving continuous service improvement in alignment with contractual obligations, company policies, and business goals. ...

Be an early applicant!

Posted
23 days ago
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MYR3,700 - MYR4,000 monthly
WFH

KL City, WP Kuala Lumpur

Near Train Station
  • Your health and future are covered: premium insurance and full security benefits.
  • We provide dental and optical benefits because your well-being matters.
  • A culture of celebration: regular team events and employee recognition. ...
Mandarin Language Proficiency Live Chat Support
+1
Posted
a day ago
Undisclosed

KL City

Posted
9 days ago
Undisclosed

KL City

  • GWS Segment
  • Full-time
  • Engineering/Maintenance, Facilities Management ...
Posted
9 days ago
Undisclosed

KL City

  • Provides customer service by answering incoming service requests, via phone, chat, email & online requests from all business units on facility-related issues.
  • Generates and dispatches service request work orders for completion by vendors. Schedules conference rooms and audio visual equipment.
  • Responds to customer inquires and concerns. Follows up with customers to ensure customer satisfaction. ...
Posted
9 days ago
Undisclosed

KL City

  • Escalate complex or unresolved issues to relevant teams and follow up promptly.
  • Manage, track, and prioritize multiple support tickets efficiently.
  • Maintain clear and organized documentation of technical issues, resolutions, and procedures. ...
Posted
15 days ago
MYR4,000 - MYR4,000 Per Month

KL City

  • Opportunities for promotion
  • Professional development
  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required) ...
Posted
25 days ago
Undisclosed

KL City

  • Maintain and monitor office network infrastructure, IT security and antivirus tools
  • Other duties include performing first level troubleshooting and support for scheduled server backups, system monitoring and reports
  • Diploma or degree in Computer Sciences, Information Technology or a related field preferred ...
Posted
7 days ago
Undisclosed

KL City

  • Escalate unresolved incidents or requests to the proper channels of support by contacting the designated technical support team.
  • End user will be informed of the estimated time whereby his/her ticket will be attended to.
  • Manage all incidents/requests and act as an interface between the end-users and IT personnel and the Field Operation team. ...
Posted
23 days ago
MYR1,800 - MYR2,260 Per Month

KL City

  • Resolve issues and escalate complex cases when necessary.
  • Maintain accurate records of customer interactions.
  • Deliver excellent customer service while meeting performance targets and KPIs. ...
Posted
10 days ago
MYR1,900 - MYR2,200 Per Month

KL City

  • Transport reimbursement provided for eligible late shifts (where applicable)
  • 5 working days per week, 2 off days (rotational)
  • Rotational shifts: ...
Posted
10 days ago

Info Tech Systems Integrators (M) Sdn Bhd

MYR2,900 - MYR3,200 Per Month

KL City

  • Remotely connected to customer workstations or servers to troubleshoot software-related issues.
  • Accountable for meeting individual KPIs and team goals and following procedures.
  • Perform data migration works and conduct product training to end user, when necessary. ...
Posted
25 days ago
MYR2,800 - MYR3,500 Per Month

KL City

  • Can you start immediately?
  • Reporting To : Helpdesk Team Lead / Service Manager
  • Department : Managed Services ...
Posted
25 days ago
MYR3,500 - MYR4,000 Per Month

KL City

  • Recommend and implement best practices for system configuration, maintenance, and upgrades to enhance performance.
  • Deliver support through various communication channels, including telephone, email, and chat tools.
  • Clearly articulate technical information to on-site engineers at IEIT, ensuring comprehensive understanding and resolution of issues. ...
Posted
21 days ago
MYR3,500 - MYR4,000 Per Month

KL City

  • Recommend and implement best practices for system configuration, maintenance, and upgrades to enhance performance.
  • Deliver support through various communication channels, including telephone, email, and chat tools.
  • Clearly articulate technical information to on-site engineers at IEIT, ensuring comprehensive understanding and resolution of issues. ...
Posted
21 days ago
MYR2,500 - MYR5,000 Per Month

KL City

  • Review ticket history to track patterns and identify solutions.
  • Escalate complex issues to internal technical teams when necessary.
  • Document issues and resolutions accurately and ensure timely updates in the ticketing system. ...
Posted
9 days ago
Undisclosed

KL City

  • Employment Type: Full-time Employee
  • Work Location: Hybrid (On-site (KL / PJ / Shah Alam) and WFH)
  • Domestic Travel: ...
Posted
16 days ago
Undisclosed

KL City

  • EPF, SOCSO & EIS
  • Maternity and Parental Leave
  • Opportunities for promotion ...
Posted
3 days ago
MYR4,500 - MYR5,500 Per Month

KL City

  • Escalate unresolved issues to second-level support teams with complete and accurate documentation.
  • Ensure timely resolution of IT-related issues to minimize business disruption.
  • Prepare and configure IT equipment for new employees, including PCs, laptops, mobile devices, and user accounts. ...
Posted
8 days ago

Konica Minolta Business Solutions

MYR4,500 - MYR6,500 Per Month

KL City

  • Implement and continuously improve helpdesk processes and procedures to enhance service quality and customer satisfaction
  • Collaborate with cross-functional teams to address complex IT-related problems and implement long-term solutions
  • Generate and analyse performance reports, identifying areas for improvement and implementing corrective measures ...
Posted
a month ago
Undisclosed

KL City

  • Maintain and monitor office network infrastructure, IT security and antivirus tools
  • Other duties include performing first level troubleshooting and support for scheduled server backups, system monitoring and reports
  • Diploma or degree in Computer Sciences, Information Technology or a related field preferred ...
Posted
25 days ago
MYR5,999 - MYR8,999 Per Month

KL City

  • Accurately log all incidents and service requests in the IT ticketing system, monitor progress, and ensure timely resolution and closure.
  • Follow standard operating procedures and contribute to the development and maintenance of knowledge base articles and documentation in Spanish and English.
  • Identify recurring issues and recommend improvements to enhance the remote user experience. ...
Posted
25 days ago
Undisclosed

KL City

  • Proficiency in Windows OS and Microsoft Office Suite, basic knowledge of Network and Server.
  • Strong hands-on experience in L2 hardware and software troubleshooting.
  • Linux and Windows server administration experience is a plus. ...
Posted
a month ago
Undisclosed

KL City

  • Maintain and monitor office network infrastructure, IT security and antivirus tools
  • Other duties include performing first level troubleshooting and support for scheduled server backups, system monitoring and reports
  • Diploma or degree in Computer Sciences, Information Technology or a related field preferred ...
Posted
a month ago
Undisclosed

KL City

  • Manage ticketing system
  • Manage and update in IT asset records
  • Support the implementation of new solutions or applications. ...
Posted
a month ago

Roundtable On Sustainable Palm Oil (rspo)

Undisclosed

Kuala Lumpur City Centre

  • Support investigation of complex or recurring issues by providing accurate context, screenshots, logs, and structured problem descriptions.
  • Contribute to Helpdesk knowledge base updates, FAQs, and internal reference materials.
  • Support prisma onboarding, system socialisation, and user guidance as required. ...
Posted
2 months ago
MYR1,800 - MYR1,900 Per Month

KL City

  • Minimum SPM/STPM/Certificate (SPM with credit in BM, English & Mathematic)
  • Good communication skills in both English & Bahasa Malaysia (speaking & writing).
  • Basic computer knowledge (operating computer, MS Office Skills). ...
Posted
11 days ago
Undisclosed

KL City

  • Analyse customer concerns, communicate clearly, and provide appropriate solutions or escalate when necessary.
  • Build and maintain strong customer relationships to enhance satisfaction and loyalty.
  • Accurately record all customer interactions in the support system for tracking and future reference. ...
Posted
9 days ago

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