37 Helpdesk Jobs in Kuala Lumpur - June 2026

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Showing 37 jobs results for "helpdesk" in Kuala Lumpur

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Admin Executive Admin Executive

Supreme Bowl Sdn Bhd

MYR2,500 - MYR3,500 Per Month

Full Time

Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Monitor documents despatch and received
Recording documents flow and filing
To perform day to day general administrative tasks ...

Data Entry Communication Skills

Posted

9 days ago

Inbound Customer Service Executive (Australian)

Inbound Customer Service Executive (Australian) Inbound Customer Service Executive (Australian)

Pacific Enterprise Solutions Sdn Bhd

MYR3,000 - MYR3,500 monthly

Full Time

KL City, Selangor

Near Train Station

Troubleshoot customer problems, offering effective solutions and escalating complex issues to senior team members when necessary.
Proactively identify opportunities to improve customer satisfaction and enhance the overall customer experience.
Follow up with customers to ensure their issues have been resolved and that they are satisfied with the service provided. ...

Customer service Problem Solving

Posted

a day ago

Protege Trainee Protege Trainee

FGV Holdings Berhad

Undisclosed

Full Time

KL City, WP Kuala Lumpur

Near Train Station

Collaborate with technical teams, vendors, and stakeholders to resolve system-related issues and ensure seamless service delivery.6. Monitor system performance and proactively identify potential issues or service disruptions, taking preventive actions where possible.
Service Delivery Management
Ensure the delivery of high-quality IT services to clients by managing service performance, maintaining customer satisfaction, and driving continuous service improvement in alignment with contractual obligations, company policies, and business goals. ...

Service Delivery Management Integrated Operations Center (IOC)

Be an early applicant!

Posted

23 days ago

Work From Home - 金融科技中英文客服 Fintech Customer Support (Mandarin & English)

Work From Home - 金融科技中英文客服 Fintech Customer Support (Mandarin & English) Work From Home - 金融科技中英文客服 Fintech Customer Support (Mandarin & English)

UBASE Asia Sdn Bhd

MYR3,700 - MYR4,000 monthly

Full Time, Work from Home

WFH

KL City, WP Kuala Lumpur

Near Train Station

Your health and future are covered: premium insurance and full security benefits.
We provide dental and optical benefits because your well-being matters.
A culture of celebration: regular team events and employee recognition. ...

Mandarin Language Proficiency Live Chat Support

Posted

a day ago

Helpdesk Operator Helpdesk Operator

CBRE

Undisclosed

Full Time

KL City

Posted

9 days ago

Helpdesk Operator Helpdesk Operator

CBRE

Undisclosed

Full Time

KL City

GWS Segment
Full-time
Engineering/Maintenance, Facilities Management ...

Posted

9 days ago

Helpdesk Operator Helpdesk Operator

CBRE

Undisclosed

Full Time

KL City

Provides customer service by answering incoming service requests, via phone, chat, email & online requests from all business units on facility-related issues.
Generates and dispatches service request work orders for completion by vendors. Schedules conference rooms and audio visual equipment.
Responds to customer inquires and concerns. Follows up with customers to ensure customer satisfaction. ...

Posted

9 days ago

Helpdesk Support Specialist Helpdesk Support Specialist

VData Consulting

Undisclosed

Full Time

KL City

Escalate complex or unresolved issues to relevant teams and follow up promptly.
Manage, track, and prioritize multiple support tickets efficiently.
Maintain clear and organized documentation of technical issues, resolutions, and procedures. ...

Posted

15 days ago

Helpdesk specialist Helpdesk specialist

Devloit

MYR4,000 - MYR4,000 Per Month

Full Time

KL City

Opportunities for promotion
Professional development
Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required) ...

Posted

25 days ago

Helpdesk Engineer, Corporate IT (MY) Helpdesk Engineer, Corporate IT (MY)

Shopee

Undisclosed

Full Time

KL City

Maintain and monitor office network infrastructure, IT security and antivirus tools
Other duties include performing first level troubleshooting and support for scheduled server backups, system monitoring and reports
Diploma or degree in Computer Sciences, Information Technology or a related field preferred ...

Posted

7 days ago

IT Helpdesk Support IT Helpdesk Support

Devloit

Undisclosed

Full Time

KL City

Escalate unresolved incidents or requests to the proper channels of support by contacting the designated technical support team.
End user will be informed of the estimated time whereby his/her ticket will be attended to.
Manage all incidents/requests and act as an interface between the end-users and IT personnel and the Field Operation team. ...

Posted

23 days ago

Customer Experience Executive - Helpdesk Support Customer Experience Executive - Helpdesk Support

CXL Executive Sdn Bhd

MYR1,800 - MYR2,260 Per Month

Full Time

KL City

Resolve issues and escalate complex cases when necessary.
Maintain accurate records of customer interactions.
Deliver excellent customer service while meeting performance targets and KPIs. ...

Posted

10 days ago

Customer Service Professional Inbound - Helpdesk Customer Service Professional Inbound - Helpdesk

Quess Global Malaysia

MYR1,900 - MYR2,200 Per Month

Full Time

KL City

Transport reimbursement provided for eligible late shifts (where applicable)
5 working days per week, 2 off days (rotational)
Rotational shifts: ...

Posted

10 days ago

IT Helpdesk-Support IT Helpdesk-Support

Info Tech Systems Integrators (M) Sdn Bhd

MYR2,900 - MYR3,200 Per Month

Full Time

KL City

Remotely connected to customer workstations or servers to troubleshoot software-related issues.
Accountable for meeting individual KPIs and team goals and following procedures.
Perform data migration works and conduct product training to end user, when necessary. ...

Posted

25 days ago

Helpdesk Support Engineer Helpdesk Support Engineer

Xetron Solutions Sdn Bhd

MYR2,800 - MYR3,500 Per Month

Full Time

KL City

Can you start immediately?
Reporting To : Helpdesk Team Lead / Service Manager
Department : Managed Services ...

Posted

25 days ago

L1.5 Technical Helpdesk Support L1.5 Technical Helpdesk Support

Srg Asia Pacific Sdn. Bhd.

MYR3,500 - MYR4,000 Per Month

Full Time

KL City

Recommend and implement best practices for system configuration, maintenance, and upgrades to enhance performance.
Deliver support through various communication channels, including telephone, email, and chat tools.
Clearly articulate technical information to on-site engineers at IEIT, ensuring comprehensive understanding and resolution of issues. ...

Posted

21 days ago

L1.5 Technical Helpdesk Support L1.5 Technical Helpdesk Support

SRG Asia Pacific Sdn. Bhd.

MYR3,500 - MYR4,000 Per Month

Full Time

KL City

Recommend and implement best practices for system configuration, maintenance, and upgrades to enhance performance.
Deliver support through various communication channels, including telephone, email, and chat tools.
Clearly articulate technical information to on-site engineers at IEIT, ensuring comprehensive understanding and resolution of issues. ...

Posted

21 days ago

ERP Helpdesk Support Engineer (Mandarin Speaker) ERP Helpdesk Support Engineer (Mandarin Speaker)

SIMPLEXITY TECH (MALAYSIA) SDN. BHD.

MYR2,500 - MYR5,000 Per Month

Full Time

KL City

Review ticket history to track patterns and identify solutions.
Escalate complex issues to internal technical teams when necessary.
Document issues and resolutions accurately and ensure timely updates in the ticketing system. ...

Posted

9 days ago

Vehicle Repair Service Diagnosis Technical Helpdesk Vehicle Repair Service Diagnosis Technical Helpdesk

MSX International

Undisclosed

Full Time

KL City

Employment Type: Full-time Employee
Work Location: Hybrid (On-site (KL / PJ / Shah Alam) and WFH)
Domestic Travel: ...

Posted

16 days ago

Junior Helpdesk Support Engineer (ERP) | Mandarin Speaker Junior Helpdesk Support Engineer (ERP) | Mandarin Speaker

Agensi Pekerjaan Eternity Sdn Bhd

Undisclosed

Full Time

KL City

EPF, SOCSO & EIS
Maternity and Parental Leave
Opportunities for promotion ...

Posted

3 days ago

IT Support Engineer (Infrastructure - Helpdesk Support - Mandarin Speaker) IT Support Engineer (Infrastructure - Helpdesk Support - Mandarin Speaker)

SIMPLEXITY TECH (MALAYSIA) SDN. BHD.

MYR4,500 - MYR5,500 Per Month

Full Time

KL City

Escalate unresolved issues to second-level support teams with complete and accurate documentation.
Ensure timely resolution of IT-related issues to minimize business disruption.
Prepare and configure IT equipment for new employees, including PCs, laptops, mobile devices, and user accounts. ...

Posted

8 days ago

IT Helpdesk Team Lead IT Helpdesk Team Lead

Konica Minolta Business Solutions

MYR4,500 - MYR6,500 Per Month

Full Time

KL City

Implement and continuously improve helpdesk processes and procedures to enhance service quality and customer satisfaction
Collaborate with cross-functional teams to address complex IT-related problems and implement long-term solutions
Generate and analyse performance reports, identifying areas for improvement and implementing corrective measures ...

Posted

a month ago

Helpdesk Engineer, Corporate IT (MY) Helpdesk Engineer, Corporate IT (MY)

Shopee

Undisclosed

Full Time

KL City

Maintain and monitor office network infrastructure, IT security and antivirus tools
Other duties include performing first level troubleshooting and support for scheduled server backups, system monitoring and reports
Diploma or degree in Computer Sciences, Information Technology or a related field preferred ...

Posted

25 days ago

IT Helpdesk Engineer (Spanish Language) IT Helpdesk Engineer (Spanish Language)

ServiceOne Solutions Malaysia Sdn Bhd

MYR5,999 - MYR8,999 Per Month

Full Time

KL City

Accurately log all incidents and service requests in the IT ticketing system, monitor progress, and ensure timely resolution and closure.
Follow standard operating procedures and contribute to the development and maintenance of knowledge base articles and documentation in Spanish and English.
Identify recurring issues and recommend improvements to enhance the remote user experience. ...

Posted

25 days ago

IT Specialist (Service Desk-Helpdesk) IT Specialist (Service Desk-Helpdesk)

ReSource Pro

Undisclosed

Full Time

KL City

Proficiency in Windows OS and Microsoft Office Suite, basic knowledge of Network and Server.
Strong hands-on experience in L2 hardware and software troubleshooting.
Linux and Windows server administration experience is a plus. ...

Posted

a month ago

Helpdesk Engineer, Corporate IT (MY) Helpdesk Engineer, Corporate IT (MY)

Shopee

Undisclosed

Full Time

KL City

Maintain and monitor office network infrastructure, IT security and antivirus tools
Other duties include performing first level troubleshooting and support for scheduled server backups, system monitoring and reports
Diploma or degree in Computer Sciences, Information Technology or a related field preferred ...

Posted

a month ago

IT HELPDESK SUPPORT (PC SUPPORT) IT HELPDESK SUPPORT (PC SUPPORT)

Getronics

Undisclosed

Full Time

KL City

Manage ticketing system
Manage and update in IT asset records
Support the implementation of new solutions or applications. ...

Posted

a month ago

SENIOR EXECUTIVE, HELPDESK PRISMA SENIOR EXECUTIVE, HELPDESK PRISMA

Roundtable On Sustainable Palm Oil (rspo)

Undisclosed

Full Time

Kuala Lumpur City Centre

Support investigation of complex or recurring issues by providing accurate context, screenshots, logs, and structured problem descriptions.
Contribute to Helpdesk knowledge base updates, FAQs, and internal reference materials.
Support prisma onboarding, system socialisation, and user guidance as required. ...

Posted

2 months ago

ASNB KL Customer Service- Immediate hiring (Intake 11th June 2026) ASNB KL Customer Service- Immediate hiring (Intake 11th June 2026)

Ap Millennium Consultants

MYR1,800 - MYR1,900 Per Month

Full Time

KL City

Minimum SPM/STPM/Certificate (SPM with credit in BM, English & Mathematic)
Good communication skills in both English & Bahasa Malaysia (speaking & writing).
Basic computer knowledge (operating computer, MS Office Skills). ...

Posted

11 days ago

Fintech Support - Mandarin (Gtower) Fintech Support - Mandarin (Gtower)

TP

Undisclosed

Full Time

KL City

Analyse customer concerns, communicate clearly, and provide appropriate solutions or escalate when necessary.
Build and maintain strong customer relationships to enhance satisfaction and loyalty.
Accurately record all customer interactions in the support system for tracking and future reference. ...

Posted

9 days ago