37 Helpdesk Jobs in Bandar Kuala Lumpur - September 2026 - High Salaries

Showing 37 jobs results for "helpdesk" in Bandar Kuala Lumpur
Never miss any updates for Helpdesk jobs in Bandar Kuala Lumpur
MYR3,300 - MYR3,600 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Escalate complex technical issues to the appropriate teams when necessary.
  • LubeAnalyst
  • LubeOptimiser ...
Helpdesk Stakeholder Management
+1
Posted
5 days ago
premium banner
MYR4,300 - MYR5,100 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests. ...
Mandarin Customer Service
+3
Posted
2 days ago
MYR3,000 - MYR3,500 Per Month

KL City, Selangor

Near Train Station
  • Troubleshoot customer problems, offering effective solutions and escalating complex issues to senior team members when necessary.
  • Proactively identify opportunities to improve customer satisfaction and enhance the overall customer experience.
  • Follow up with customers to ensure their issues have been resolved and that they are satisfied with the service provided. ...
Customer service Problem Solving
+8
Posted
4 days ago
MYR3,000 - MYR3,800 Per Month
Fresh Graduates

Petaling, WP Kuala Lumpur

Near Train Station
  • Create, manage, modify, and deactivate user accounts according to company policies.
  • Monitor system performance and ensure the availability of IT services.
  • Provide Level 1 and Level 2 technical support for end users. ...
Posted
18 days ago
MYR3,500 - MYR4,200 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Follow up on customer requests and ensure timely resolution.
  • Maintain accurate records of customer interactions and cases.
  • Escalate complex issues to the relevant team when required. ...
Customer service communication
+1
Posted
a month ago

KL City

  • Other desired certifications / preferred skills other qualifications:
  • Microsoft Azure certifications (AZ-104, AZ-305, or equivalent) orMicrosoft 365 certifications (MD-102, MS-102, or equivalent) orNetworking certifications (CCNA or equivalent)
  • Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
Posted
14 days ago

Aisling Consulting Sdn Bhd

KL City

  • Monitor and track Work Orders to ensure timely completion within the agreed SLA and KPI requirements.
  • Verify completed Work Orders within the same working day or within 24 hours upon completion.
  • Provide customers with regular updates on the status and progress of their requests. ...
Posted
14 days ago

Logicalis Asia Pacific

KL City

  • To update customer on current status of tickets and ticket closure
  • Preparing handover report to Service Delivery Manager and next shift
  • Basic skills and Knowledge in IT Infrastructure products (Network, Security and System) and their installation. ...
Posted
5 days ago

KL City

  • Install, configure, maintain, and troubleshoot computer hardware, operating systems, and software applications.
  • Support users with Windows OS, Microsoft Office, email, user accounts, and commonly used business applications.
  • Troubleshoot basic network connectivity issues, including LAN, Wi-Fi, IP, DNS, and router-related problems. ...
Posted
7 days ago

KL City

  • To update customer on current status of tickets and ticket closure
  • Preparing handover report to Service Delivery Manager and next shift
  • Basic skills and Knowledge in IT Infrastructure products (Network, Security and System) and their installation. ...
Posted
18 days ago

KL City

  • Recommend and implement best practices for system configuration, maintenance, and upgrades to enhance performance.
  • Deliver support through various communication channels, including telephone, email, and chat tools.
  • Clearly articulate technical information to on-site engineers at IEIT, ensuring comprehensive understanding and resolution of issues. ...
Posted
7 days ago

KL City

  • To update customer on current status of tickets and ticket closure
  • Preparing handover report to Service Delivery Manager and next shift
  • Basic skills and Knowledge in IT Infrastructure products (Network, Security and System) and their installation. ...
Posted
18 days ago

Logicalis Asia Pacific

KL City

  • To update customer on current status of tickets and ticket closure
  • Preparing handover report to Service Delivery Manager and next shift
  • Basic skills and Knowledge in IT Infrastructure products (Network, Security and System) and their installation. ...
Posted
18 days ago

KL City

  • Manufacturing industry: 1 year (Required)
  • English (Required)
  • Provide end-to-end IT support and Helpdesk services across manufacturing, office, and lab environments. ...
Posted
11 days ago

KL City

Posted
a month ago

KL City

  • Recommend and implement best practices for system configuration, maintenance, and upgrades to enhance performance.
  • Deliver support through various communication channels, including telephone, email, and chat tools.
  • Clearly articulate technical information to on-site engineers, ensuring comprehensive understanding and resolution of issues. ...
Posted
7 days ago

KL City

  • Install, configure, maintain, and troubleshoot computer systems and software.
  • Provide technical support for Windows OS, Microsoft Office, email, user accounts, and common business applications.
  • Troubleshoot basic network connectivity issues involving Wi-Fi, LAN, IP, DNS, and routers. ...
Posted
19 days ago

KL City

  • Recommend and implement best practices for system configuration, maintenance, and upgrades to enhance performance.
  • Deliver support through various communication channels, including telephone, email, and chat tools.
  • Clearly articulate technical information to on-site engineers at IEIT, ensuring comprehensive understanding and resolution of issues. ...
Posted
19 days ago
WFH

KL City

  • Account Helpdesk Agent
  • This freelance role is central to ensuring customers have a great day at work every day. As an Account Helpdesk Agent, you’re responsible for delivering excellent customer support: taking ownership of issues and efficiently resolving queries. Operating as an independent contractor, you’ll work remotely and set your own schedule, getting paid for the number of cases you resolve.
  • The tasks include: ...
Posted
4 days ago

KL City

Posted
5 days ago

Info Tech Systems Integrators (M) Sdn Bhd

KL City

  • Remotely connected to customer workstations or servers to troubleshoot software-related issues.
  • Accountable for meeting individual KPIs and team goals and following procedures.
  • Perform data migration works and conduct product training to end user, when necessary. ...
Posted
a month ago

KL City

Posted
19 days ago

KL City

  • Perform initial issue investigation, identify root cause, and escalate to the relevant internal teams when required.
  • Support incident response for urgent production issues, including issue reporting, coordination, follow-up, and status updates.
  • Assist in preparing incident summaries, RCA findings, SOPs, FAQs, and troubleshooting guides. ...
Posted
11 days ago

KL City

  • Recommend and implement best practices for system configuration, maintenance, and upgrades to enhance performance.
  • Deliver support through various communication channels, including telephone, email, and chat tools.
  • Clearly articulate technical information to on-site engineers at IEIT, ensuring comprehensive understanding and resolution of issues. ...
Posted
a month ago

KL City

  • Getronics is the leading member in the Global Workspace Alliance, a unique model that provides customers with a consistent IT service throughout the world, with one single point of contact and billing entity, delivering services to 100 countries. The GWA is ranked number 3 globally according to OVUM’s
  • Managed/Maintained End-user Devices with a total of 10M assets
  • Job Description ...
Posted
25 days ago

KL City

  • Maintain accurate customer information and service records.
  • Follow up on customer requests to ensure timely resolution.
  • Meet monthly customer service KPIs and follow company SOPs and guidelines. ...
Posted
18 days ago

KL City

  • Provide basic troubleshooting support for desktops, laptops, printers, and other peripherals.
  • Support standard software applications and assist with installations or configurations or troubleshooting.
  • Assist users with hardware requests, ensuring the application submission process is completed. ...
Posted
6 days ago

KL City

  • Provide basic troubleshooting support for desktops, laptops, printers, and other peripherals.
  • Support standard software applications and assist with installations or configurations or troubleshooting.
  • Assist users with hardware requests, ensuring the application submission process is completed. ...
Posted
a month ago

Sheraton Hotels & Resorts

KL City

Posted
18 days ago

Job searches related to “Helpdesk”