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68 Helpdesk Jobs in Kuala Lumpur - October 2026 - High Salaries
Showing 68 jobs results for
"helpdesk"
in Kuala Lumpur
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MYR2,500 - MYR3,500 Per Month
KL City
- Manufacturing industry: 1 year (Required)
- English (Required)
- IT Support / Helpdesk Executive ...
Posted
21 hours ago
MYR3,500 - MYR4,000 Per Month
KL City
- Recommend and implement best practices for system configuration, maintenance, and upgrades to enhance performance.
- Deliver support through various communication channels, including telephone, email, and chat tools.
- Clearly articulate technical information to on-site engineers at IEIT, ensuring comprehensive understanding and resolution of issues. ...
Posted
19 hours ago
MYR3,500 - MYR4,000 Per Month
KL City
- Recommend and implement best practices for system configuration, maintenance, and upgrades to enhance performance.
- Deliver support through various communication channels, including telephone, email, and chat tools.
- Clearly articulate technical information to on-site engineers at IEIT, ensuring comprehensive understanding and resolution of issues. ...
Posted
19 hours ago
Sapura Secured Technologies
Undisclosed
KL City
- Agency Engagement – Support the Customer Engagement Team (CET) and other departments in establishing strong rapport with agencies at nationwide to ensure all GIRN terminals remain in operational.
- RSC Competency Training – Serve as Subject Matter Expert (SME) and Trainer, conducting yearly customer service training for staff.
- Training Program Development – Develop and implement the Customer Service Training Program. ...
Posted
6 days ago
MYR4,500 - MYR4,700 Per Month
KL City
- Recommend and implement best practices for system configuration, maintenance, and upgrades to enhance performance.
- Deliver support through various communication channels, including telephone, email, and chat tools.
- Clearly articulate technical information to on-site engineers at IEIT, ensuring comprehensive understanding and resolution of issues. ...
Posted
7 days ago
MYR3,500 - MYR4,000 Per Month
KL City
- Recommend and implement best practices for system configuration, maintenance, and upgrades to enhance performance.
- Deliver support through various communication channels, including telephone, email, and chat tools.
- Clearly articulate technical information to on-site engineers at IEIT, ensuring comprehensive understanding and resolution of issues. ...
Posted
14 days ago
SRG Asia Pacific Sdn. Bhd.
MYR4,300 - MYR4,800 Per Month
KL City
- Recommend and implement best practices for system configuration, maintenance, and upgrades to enhance performance.
- Deliver support through various communication channels, including telephone, email, and chat tools.
- Clearly articulate technical information to on-site engineers, ensuring comprehensive understanding and resolution of issues. ...
Posted
19 hours ago
MYR2,500 - MYR3,500 Per Month
KL City
- Manufacturing industry: 1 year (Required)
- English (Required)
- Provide end-to-end IT support and Helpdesk services across manufacturing, office, and lab environments. ...
Posted
18 days ago
Undisclosed
KL City
- To update customer on current status of tickets and ticket closure
- Preparing handover report to Service Delivery Manager and next shift
- Basic skills and Knowledge in IT Infrastructure products (Network, Security and System) and their installation. ...
Posted
25 days ago
Undisclosed
KL City
- To update customer on current status of tickets and ticket closure
- Preparing handover report to Service Delivery Manager and next shift
- Basic skills and Knowledge in IT Infrastructure products (Network, Security and System) and their installation. ...
Posted
25 days ago
SRG Asia Pacific Sdn. Bhd.
MYR4,300 - MYR4,800 Per Month
KL City
- Recommend and implement best practices for system configuration, maintenance, and upgrades to enhance performance.
- Deliver support through various communication channels, including telephone, email, and chat tools.
- Clearly articulate technical information to on-site engineers, ensuring comprehensive understanding and resolution of issues. ...
Posted
14 days ago
Undisclosed
KL City
- To update customer on current status of tickets and ticket closure
- Preparing handover report to Service Delivery Manager and next shift
- Basic skills and Knowledge in IT Infrastructure products (Network, Security and System) and their installation. ...
Posted
25 days ago
SIMPLEXITY TECH (MALAYSIA) SDN. BHD.
MYR2,500 - MYR5,000 Per Month
KL City
- Review ticket history to track patterns and identify solutions.
- Escalate complex issues to internal technical teams when necessary.
- Document issues and resolutions accurately and ensure timely updates in the ticketing system. ...
Posted
5 days ago
Undisclosed
WFH
KL City
- Account Helpdesk Agent
- This freelance role is central to ensuring customers have a great day at work every day. As an Account Helpdesk Agent, you’re responsible for delivering excellent customer support: taking ownership of issues and efficiently resolving queries. Operating as an independent contractor, you’ll work remotely and set your own schedule, getting paid for the number of cases you resolve.
- The tasks include: ...
Posted
20 hours ago
Undisclosed
WFH
KL City
- Account Helpdesk Agent
- This freelance role is central to ensuring customers have a great day at work every day. As an Account Helpdesk Agent, you’re responsible for delivering excellent customer support: taking ownership of issues and efficiently resolving queries. Operating as an independent contractor, you’ll work remotely and set your own schedule, getting paid for the number of cases you resolve.
- The tasks include: ...
Posted
11 days ago
International Workplace Group Plc
MYR3,000 - MYR3,500 Per Month
KL City
- Install, configure, maintain, and troubleshoot computer systems and software.
- Provide technical support for Windows OS, Microsoft Office, email, user accounts, and common business applications.
- Troubleshoot basic network connectivity issues involving Wi-Fi, LAN, IP, DNS, and routers. ...
Posted
25 days ago
MYR3,500 - MYR4,000 Per Month
KL City
- Recommend and implement best practices for system configuration, maintenance, and upgrades to enhance performance.
- Deliver support through various communication channels, including telephone, email, and chat tools.
- Clearly articulate technical information to on-site engineers at IEIT, ensuring comprehensive understanding and resolution of issues. ...
Posted
25 days ago
MYR3,500 - MYR4,507 Per Month
KL City
- Perform initial issue investigation, identify root cause, and escalate to the relevant internal teams when required.
- Support incident response for urgent production issues, including issue reporting, coordination, follow-up, and status updates.
- Assist in preparing incident summaries, RCA findings, SOPs, FAQs, and troubleshooting guides. ...
Posted
18 days ago
Undisclosed
KL City
- Provide basic troubleshooting support for desktops, laptops, printers, and other peripherals.
- Support standard software applications and assist with installations or configurations or troubleshooting.
- Assist users with hardware requests, ensuring the application submission process is completed. ...
Posted
13 days ago
Customer Service | Fresh Grad | (Mandarin LiveChat - IT Helpdesk) Customer Service | Fresh Grad | (Mandarin LiveChat - IT Helpdesk)
Agensi Pekerjaan Eternity Sdn Bhd
Undisclosed
KL City
- Maintain accurate customer information and service records.
- Follow up on customer requests to ensure timely resolution.
- Meet monthly customer service KPIs and follow company SOPs and guidelines. ...
Posted
25 days ago
Undisclosed
KL City
- Provide basic troubleshooting support for desktops, laptops, printers, and other peripherals.
- Support standard software applications and assist with installations or configurations or troubleshooting.
- Assist users with hardware requests, ensuring the application submission process is completed. ...
Posted
a month ago
Undisclosed
KL City
- Analyse customer concerns, communicate clearly, and provide appropriate solutions or escalate when necessary.
- Build and maintain strong customer relationships to enhance satisfaction and loyalty.
- Accurately record all customer interactions in the support system for tracking and future reference. ...
Posted
17 hours ago
Technical Service Desk Agent (Japanese Speaker N2 and Above) Technical Service Desk Agent (Japanese Speaker N2 and Above)
Transcosmos Malaysia Sdn Bhd
MYR8,000 - MYR9,000 Per Month
KL City
- Effectively resolve enquiries from end users in a considerate, accurate, and timely manner
- Manage incidents and service requests and devise solutions to resolve issues
- Manage end-to-end ticket life-cycle coordination. SLA is very critical in client’s environment. ...
Posted
17 hours ago
Undisclosed
KL City
- Analyse customer concerns, communicate clearly, and provide appropriate solutions or escalate when necessary.
- Build and maintain strong customer relationships to enhance satisfaction and loyalty.
- Accurately record all customer interactions in the support system for tracking and future reference. ...
Posted
7 days ago
MYR10,000 - MYR15,000 Per Month
KL City
- English (Required)
- As an Application Support Engineer, you will be responsible for acting as a software detective, providing a dynamic service by identifying and solving issues within multiple components of critical business systems.
- You are expected to be a subject matter expert, collaborate and manage the team to perform effectively, take responsibility for team decisions, engage with multiple teams, and contribute to key decisions. ...
Posted
21 hours ago
MYR2,500 - MYR5,150 Per Month
KL City
- Shift A: 6:30 AM – 4:00 PM
- Shift B: 9:30 AM – 7:00 PM
- Shift C: 3:30 PM – 1:00 AM ...
Posted
4 days ago
Undisclosed
KL City
- Analyse customer concerns, communicate clearly, and provide appropriate solutions or escalate when necessary.
- Build and maintain strong customer relationships to enhance satisfaction and loyalty.
- Accurately record all customer interactions in the support system for tracking and future reference. ...
Posted
7 days ago
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